Primary Purpose:Are you ready to take charge of building groundbreaking data products? If you’re looking for a Product leadership role with a critical impact across the organization, this is the opportunity for you! As a Sr. Product Manager, you’ll be at the forefront of defining and executing the strategy for our data products, making a visible impact across business lines and supporting our marketing and growth team’s GTM strategy. You’ll be a key player in a dynamic, fast-growing Enterprise Product Team, fostering synergies across all our business lines, marketing, growth, and services teams.
This is a hybrid position requiring 3 days a week onsite at our headquarters in Newton, MA.
Essential Functions and Responsibilities:
- Visionary Leadership: Own the vision, strategy, and roadmap for our data products, leveraging a Customer Data Platform (CDP) to unify customer and operational data, creating a single view of the customer.
- Customer Insights: Collaborate with marketing and growth teams to utilize customer data, understand needs and behaviors, and create real-time customer journeys across channels and segments, delivering personalized experiences and valuable insights.
- Business Outcome Leadership: Partner with business stakeholders to identify opportunities, define desired outcomes, and translate business needs into clear product capabilities and measurable success criteria.
- Intake & Prioritization: Establish and manage a consistent intake process with business, technology, and design partners; assess opportunities using customer evidence, strategic alignment, expected business value, effort, risk, and dependencies to prioritize the work that will deliver the greatest impact.
- Outcome Measurement: Define KPIs and OKRs with stakeholders, use product and business data to test assumptions and monitor performance, and adjust roadmap priorities based on evidence, learning, and realized business outcomes.
Minimum Qualifications:
- Bachelor’s degree
- 5 years of Product Management experience building B2C SaaS-based products
Preferred Qualifications:
- Agile Expertise: Demonstrated experience with agile (SAFe/Scrum) and proficiency with agile tools – Jira, ADO.
- Customer 360 Views: Experience building customer 360 views using a CDP product like Salesforce or Microsoft D365.
- Business Impact & Prioritization: Demonstrated ability to facilitate stakeholder intake, evaluate competing opportunities with quantitative and qualitative data, make transparent trade-offs, and deliver measurable business and customer outcomes.
- Collaboration Skills: Strong collaboration skills to work with both technical and non-technical teams and across large stakeholder groups.
- Proven Results: Proven results in delivering high-quality, customer-driven products on time in a fast-paced environment.
- Communication Skills: Excellent written and verbal communication skills.
At this time, Bright Horizons will not sponsor an applicant for employment authorization/visa for this position.
Compensation:
The annual salary for this position is between $114,000-$164,000. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.
This position is also eligible for a bonus.
Benefits:
Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical, dental, and vision insurance
· Paid vacation, sick, holiday, and parental bonding leave
· 401(k) retirement plan
· Long-term and short-term disability insurance
· Life insurance
· Money-saving discounts and financial planning tools
· Tuition assistance and education coaching
· Caregiving support and resources for the children and adults in your family
· Learn more at https://careers.brighthorizons.com/us/en/health-and-wellness
