We are seeking a Senior Product Desinger (UX/UI) to join our team. This is a strategic, customer-centred role for a designer who excels at creating intuitive, accessible, and visually compelling digital experiences. You will partner closely with Product, Marketing, Technology, and business stakeholders to solve complex customer problems through thoughtful design. Operating with a high degree of autonomy, you9ll lead end-to-end design initiatives while using customer insights, data, and usability best practices to shape experiences that deliver measurable business outcomes.

This role is best suited for a candidate who is confident working in environments where design is still maturing, proactively identifying opportunities, influencing stakeholders,

What will you be doing?

• Drive end-to-end UX and UI design for customer-facing digital experiences (web and app) from discovery and user journey mapping through wireframing, prototyping, high-fidelity design, implementation, and post-launch optimization. Ensure solutions are intuitive, accessible, and aligned to customer needs, business objectives, and technical constraints.
• Partner with Product Managers and cross-functional teams to define customer problems, identify opportunities, prioritize initiatives, and shape product direction through user-centred design, customer insights, and data-driven decision making.
• Facilitate design discussions with stakeholders, balancing customer needs, business objectives, technical feasibility, and implementation considerations to drive informed product decisions.
• Foster a customer validation and continuous improvement mindset by leveraging user research, usability testing, A/B testing, behavioural insights, analytics, and customer feedback to validate hypotheses, iterate on designs, and improve business and customer outcomes.
• Proactively identify customer experience opportunities by evaluating existing digital experiences, uncovering usability issues and friction points, and recommending innovative solutions that enhance customer satisfaction and deliver measurable business value.
• Advocate for usability, accessibility (WCAG), responsive design, and UX best practices across digital experiences, ensuring high-quality, inclusive, and consistent customer interactions.
• Contribute to the foundation of digital design systems, guidelines, and reusable components, promoting consistency, scalability, and efficient collaboration across Product, Technology, and Brand teams while ensuring adherence to established design standards.
• Stay current with emerging UX trends, design tools, and industry best practices, identifying opportunities to improve design processes, workflows, collaboration, and the overall maturity of digital product design within the organization.

What experience do you have?

• Lead the end-to-end design of customer-facing digital experiences, from discovery and research through design, testing, launch, and optimization.
• Apply human-centred design principles, customer insights, analytics, and business context to solve complex user and business challenges.
• Collaborate with product, engineering, and business partners to facilitate discussions, influence decision-making, and build alignment across stakeholders.
• Create wireframes, prototypes, and polished user experiences in Figma, while contributing to scalable design systems and reusable component libraries.
• Plan and conduct user research activities, including interviews, surveys, usability testing, and behavioural analysis, to inform and validate design decisions.
• Take ownership of design initiatives, proactively identifying opportunities, navigating ambiguity, and driving work forward with minimal direction.
• Ensure experiences are visually engaging, intuitive, accessible, and aligned with brand and customer needs.
• Leverage AI-powered design tools to rapidly explore concepts, create low-fidelity designs, and accelerate iterative design processes.
• Partner effectively with development teams by applying knowledge of front-end technologies such as HTML, CSS, and JavaScript.
• Contribute to creative storytelling and digital experiences through the use of Adobe Creative Suite, motion design, video editing, and micro-interactions where appropriate.
• Bring an understanding of highly regulated environments, such as financial services, to design solutions that balance customer needs, business goals, and compliance requirements.

We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.

Internal Applicants: please apply through the link and provide written endorsement from your current manager.

$103,500.00 - $115,500.00 CAD (includes base salary and bonus)

We9re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.

At goeasy, we believe transparency fosters trust - and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.

Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you9ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit. Total compensation includes base salary and bonus.

This posting is for an existing vacancy within our team.

In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer:

Financial Benefits:

• RRSP matching and Employee Share Purchase Plan programs.
• Annual bonus that rewards your hard work and dedication.
• Employee discounts on furniture, electronics, and appliances.
• MAT & PAT leave top-up.
• Expand your financial knowledge through engaging Financial Literacy Learning opportunities.

Health and Lifestyle:

• Enjoy company-paid volunteer days to give back to the community.
• Access 24/7 healthcare with Virtual Doctor Appointments.
• Personalize your benefits with a flexible modular benefits package.
• Stay fit and energized with exclusive access to our on-site private gym at our head office.

Employee Perks:

• Fuel your growth with the Tuition Assistance Program.
• Double the impact of your generosity with Company Matched Charitable Donations.
• Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
• Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!