Instacart

Senior Product Designer II - Lifecycle & Growth

Instacart$203K — $214K *
US-AnywhereRemote in United States
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience designing consumer-facing digital products across web and mobile
  • Portfolio showcasing exceptional visual, interaction, and product craft, including strong 0 to 1 work
  • Deep interaction design skills, with expertise in motion, micro-interactions, and prototyping
  • Strong conceptual thinking to transform ambiguous opportunities into clear product experiences
  • Ability to design complex user journeys balancing customer needs, business goals, and technical constraints
  • Excellent communication skills for articulating design rationale and influencing cross-functional teams
  • Comfortable working autonomously and navigating ambiguous projects from concept to execution
  • Curiosity and proficiency in AI-enabled tools and workflows to enhance exploration and prototyping

Responsibilities

  • Lead high-impact Growth initiatives from vague problem framing to launch
  • Reimagine customer journey milestones to better engage with Instacart
  • Blend product thinking with brand and interaction design to create cohesive experiences
  • Prototype new interaction patterns and messaging that improve customer outcomes
  • Design complex, multi-step user journeys for continuity and clarity
  • Collaborate with Product, Engineering, Marketing, and other teams for creative direction
  • Use customer insights and business metrics to evaluate design tradeoffs
  • Define scalable design patterns to enhance the overall Growth experience
  • Utilize prototypes and AI tools to make design ideas tangible early on
  • Raise design standards through exceptional visual craft and clear storytelling

Benefits

  • Highly market-competitive compensation
  • Eligible for new hire equity grant and annual refresh grants
  • Remote work flexibility under Flex First policy
  • Strong focus on design craft and cross-functional collaboration
  • Access to diverse high-impact growth projects
Full Job Description
ABOUT THE TEAM

The Growth Design Team focuses on driving meaningful business impact through thoughtful strategy, experimentation, and exceptional craft. We design the end-to-end journeys that help customers discover, understand, and engage with the value of Instacart.

Our work sits at the intersection of product thinking, brand expression, behavioral insight, and interaction design. We're constantly exploring new ways to make growth experiences feel more useful, intuitive, expressive, and distinctly Instacart.

We pride ourselves on a culture of experimentation, accountability, and craft, continuously evolving how we design for conversion, engagement, retention, and long-term customer value.
ABOUT THE ROLE

We're looking for a Senior Product Designer II to join the Lifecycle & Growth team and help shape some of Instacart's most important customer experiences.

This role is ideal for a highly conceptual, craft-driven designer who is energized by ambiguous problems, 01 exploration, and bringing new ideas to life through exceptional visual, interaction, and motion design.

You'll work across high-impact Growth initiatives spanning partnerships, incentives, and lifecycle experiences. The work may include exploring new partner-led entry points, rethinking how incentives are surfaced and understood, or creating new lifecycle experiences that improve conversion, reactivation, and retention.

You'll work at the intersection of product, brand, content, interaction design, and growth strategy, deeply understanding both the customer experience and the business mechanics behind it to create new ways for people to discover, engage with, and return to Instacart.

Many of these opportunities won't start with a defined solution. You'll be expected to explore broadly, challenge existing patterns, and translate customer needs, business goals, and emerging capabilities into compelling product experiences.

You'll move fluidly between big-picture concepts and the smallest interaction details, developing new product ideas, prototyping behaviors, refining motion and micro-interactions, and carrying strong concepts through to polished execution.
WHAT YOU'LL DO
  • Lead high-impact Growth initiatives across partnerships, incentives, and lifecycle experiences, taking work from ambiguous problem framing through exploration, refinement, and launch
  • Reimagine key moments across the customer journey, including how people discover Instacart, understand value, convert, reactivate, and build ongoing habits
  • Blend product thinking, brand, content, interaction design, and business mechanics to create unified experiences rather than solving individual surfaces in isolation
  • Explore and prototype new content models, flows, interaction patterns, motion, and messaging that challenge existing conventions and unlock stronger customer and business outcomes
  • Design complex, multi-step journeys that span surfaces and teams, identifying opportunities to create greater continuity, clarity, and cohesion across the experience
  • Partner closely with Product, Engineering, Marketing, Content Design, Research, Brand, and Data Science to synthesize diverse inputs into clear creative direction and actionable product decisions
  • Use customer insight, experimentation, and business metrics to evaluate tradeoffs, shape recommendations, and iterate toward measurable impact
  • Define scalable patterns and interaction models that extend beyond a single feature, improving quality and coherence across the broader Growth experience
  • Use prototypes, AI-enabled tools, and emerging workflows to make ideas tangible early, accelerate learning, and improve how teams explore and build
  • Raise the craft bar through exceptional visual and interaction design, strong storytelling, and clear rationale that helps teams align around a shared direction
MINIMUM QUALIFICATIONS
  • 7+ years of experience designing consumer-facing digital products across web and mobile
  • A portfolio demonstrating exceptional visual, interaction, and product craft, including strong 01 work
  • Deep interaction design skills, with experience in motion, micro-interactions, prototyping, and product behavior
  • Strong conceptual thinking, with the ability to turn ambiguous opportunities into clear, compelling product experiences
  • Proven ability to design complex journeys while balancing customer needs, business goals, technical constraints, and craft
  • Strong communication and storytelling skills, with the ability to articulate design rationale and influence cross-functional partners
  • Comfortable operating autonomously, exploring broadly, and carrying work from early concept through polished execution
  • Curiosity and fluency with AI-enabled tools and workflows, using them to accelerate exploration, prototyping, and product development
PREFERRED QUALIFICATIONS
  • Experience in growth, subscriptions, marketplace, commerce, or other high-scale consumer products
  • Experience working where brand and product experience are deeply connected
  • Strong prototyping or motion skills using Figma, Framer, ProtoPie, code, or similar
  • Experience exploring AI-powered product experiences or integrating AI into the design and prototyping process

#LI-remote

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For US based candidates, the base pay ranges for a successful candidate are listed below.

CA, NY, CT, NJ

$203,000-$214,000 USD

WA

$194,000-$205,000 USD

OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI

$185,000-$195,000 USD

All other states

$169,000-$178,500 USD

About Instacart

Instacart is an American company that operates a grocery delivery and pick-up service in the United States and Canada. The company offers its services via a website and mobile app. The service allows customers to order groceries from participating retailers with the shopping being done by a personal shopper. Instacart was founded in 2012 by entrepreneur Apoorva Mehta, a former Amazon.com employee. Apoorva was born in India and moved with his family to Canada in 2000. He studied engineering at the University of Waterloo and graduated in 2008. He was a participant in Y Combinator's Summer 2012 batch, which eventually led to the creation of Instacart. In 2013, Mehta was included on the Forbes 30 Under 30 list. Apoorva previously worked at BlackBerry, Qualcomm, and then Amazon as a supply chain engineer, where he developed fulfillment systems to move packages from Amazon's warehouses to customers' homes. Before founding Instacart, Apoorva had tried to start at least 20 other services. He tried building an ad network for social gaming companies, and developing a social network specifically for lawyers, among other start-ups. Instacart originally launched in San Francisco. By April 2015, the firm had about 200 employees. It introduced a new policy around June allowing some shoppers to choose to be part-time employees, starting with Chicago and Boston and extending its offer to shoppers in Atlanta, Miami, and Washington D.C. the following month.
Learn more about Instacart
Industry
Founded
2012

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