Brief SummaryTitle: Senior Product Analyst
The Senior Product Analyst will support the Product leaders in the planning, design, maintenance, and implementation of assigned products and states. He/She will also collaborate with Product team and business partners to deliver product changes, enhancements, regulatory changes, and updates to rates, rules & forms.
What You'll Do- Research, analyze, collect data, develop reports, present findings and recommendations on product issues and assist Product leaders with coordinating necessary product, system or workflow updates
- Research forms, coverage, workflow or rating questions and make recommendations for product changes based on analysis
- Participate in system updates as needed to include working with IT partners to develop requirements, complete pre and post implementation user testing, and work with IT to resolve defects
- Develop and present product rules, policyholder notices, and coverage forms to Product leaders, and publish necessary updates to company insurance documentation sites. Assist in maintenance of Forms Matrix
- Prepare, review, and deliver appropriate communications and training documentation for product users
- Create and maintain rate and rule manuals as part of state product strategies or state compliance and to support filings with state insurance departments
- Research and track competitor, industry and market data for assigned states/product lines. Make suggestions for appropriate policy, coverage, rating or rule changes based on analysis
- Complete assigned product filings to facilitate timely approval of product changes and develop/submit responses to filing objections
- Prepare and submit state regulatory reports as assigned
- Research statutory changes and present findings to Product leaders as needed
- Maintain product folders and information so that information is current and well-organized
- Track competitor filings by state and produce weekly report as scheduled
- Review and recommend procedure and/or workflow changes by developing updates and documenting recommendations. Implement changes as requested
- Independently manage an assigned product line to include developing strategic plans, and handling ongoing product maintenance, as well as leading associated system projects and required filings
- Participate in training and/or mentoring Product Analysts and new team members
- Additional duties as needed.
What You'll Need to be a Top CandidateEducation: Bachelor's Degree (B.A. or B.S.); or related experience and/or training; or combination of education and experience.
Experience: Three (3) to five (5) years of Property & Casualty insurance product experience required, personal lines highly preferred. Experience with data analytics and data mining preferred.
Knowledge & Skills:
- Understanding of personal lines insurance concepts, policy forms, coverage interpretation & policy layout, and rating methodology
- Strong ability to read, analyze and interpret insurance regulations, filing documentation, rate and rule manuals, and policy forms
- Working knowledge of policy admin systems, project management, requirements documentation and user acceptance testing
- Experience with filings tools such as SERFF & OIR, and state filings procedures and practices
- Strong communication, organizational & time management skills
- Strong ability to mine and analyze data and develop strategic recommendations
- Strong computer spreadsheet and database skills. Excellent Excel skills required and experience with COGNOS, Access, Tableau, and SQL is preferred
- Ability to handle multiple projects at once
- Ability to define, analyze and solve problems
- Ability to present ideas and information in a clear, concise, organized and diplomatic manner; gather information from multiple parties to ensure all perspectives are heard and considered; listen to others to respond effectively to ideas, thoughts and questions; express information and ideas effectively in settings including aligned or un-aligned feedback to obtain desired results
- Experience with group presentations, public speaking, development of presentations
Schedule: 8:30-5:30pm, M-F on site in our Tampa Office. #LI-OnSite
Working Conditions: Normal business office environment. Must be able to remain in a stationary position for periods of time while constantly operating a computer and or other office productivity machinery such as a calculator or telephone. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery or communicate with coworkers.
Travel: Minimum, as required.
