Job Description
Partners with senior management and stakeholders to align priorities and goals using technical know-how in a fundamental engineering area or technical domain. Establishes scope and milestones for each aspect of a technical program, aligning to the broader program plan and company strategies and goals, managing efforts between cross-functional teams to deliver programs or services. Shapes and leads technical programs and highly complex, cross-organizational initiatives impacting products and business. Drives the management of and responses to issues, bottlenecks, and risks, serving as a point of escalation for all issues. Shapes program improvement strategies, leveraging best practices to drive transformational change and optimize processes across multiple teams. Shapes technical program improvement strategies, leveraging best practices to drive transformational change and optimize processes across multiple teams. Shapes technical collaboration across multiple teams, ensuring alignment of priorities and program goals. Provides expert technical guidance to shape and direct the automation of comprehensive reporting, leading collaboration with development teams to drive innovations in reports, dashboards, forecasts, and models for long-term technical program execution. Shapes the strategic direction of collaboration efforts as a technical liaison across stakeholder teams for high-impact technical programs.
Responsibilities
KeyResponsibilities
TechnicalManagement and Execution - Technical Management:
- Leveragestechnical knowledge to identify risks, manage scope, estimate programtimelines, request feasibility, testing requirements, and determine appropriateresources.
- Leadsand oversees product or service delivery, ensuring alignment with the thirdparty, security, export, and accessibility compliance requirements.
- Leadsrapid response to critical security escalations, coordinating across teams anddepartments and communicating to executives to assess risk, determinemitigation strategies, and ensure alignment and execution of the most effectivepath to resolution.
- Determinesprogram demands and resourcing.
- Drivesthe continuous improvement of processes to ensure the highest level ofreliability for products or services.
TechnicalManagement and Execution - Technical Strategy and Execution:
- Utilizestechnical knowledge to identify and manage program dependencies and risks.
- Supportsrapid response to escalations, coordinating within team and communicating tosenior team members to assess risk, determine mitigation strategies, andexecute the optimal proposed path to resolution.
- Leadsinitiatives to improve planning, assessing dependencies and risks to ensure alignmentwith business goals.
- Drivesthe development of scalable delivery standards and guidelines in alignment withOracle best practices.
- Developsstrategies for change management and/or incident response to enhanceoperational efficiency.
ProgramOversight - Strategy and Decision-Making:
- Drivesthe alignment of priorities with customers, service, and stakeholder teamsthrough regular reporting to stakeholders and senior leadership.
- Establishesscope and milestones for each program, aligning to the broader program plan andcompany strategies and goals and leading efforts between cross-functional teamsto deliver programs or services.
- Defineskey performance indicators (KPIs) and measurement methods for team performance.
- Builds,maintains, and communicates a comprehensive communication strategy of complexobjectives to partners and customers.
ProgramOversight - Program and Operations Management:
- Drivesboth technical and non-technical programs and complex, cross-organizationalprograms impacting products and business.
- Assignsthe work of program staff (e.g., development, release management, customersuccess), providing expert technical support and direction on removingbarriers, including risks and issues in workflows.
- Reviewsand provides feedback on comprehensive program documentation (e.g., statusreports, program plans) and implements risk mitigation strategies.
- Ensuresattention to detail, including security and quality, in program management,from planning to execution and reporting.
- Leadsregular program status meetings, ensuring effective communication and alignmentacross teams and leaders.
- Advisesleadership on improving service level agreement (SLA) performance andproductivity targets, leveraging data-driven insights.
- Providestechnical expertise to ensure accurate forecasting program demands, funding,and resourcing.
- Drivesthe deployment of change management for programs, such as priority, scope,scheduling, development, requirement changes, and support.
ProgramOversight - Risk Management:
- Leadsthe management of and responses to issues, bottlenecks, and risks, resolvingescalated issues.
- Evaluatesresults of cost assessments, benefits analysis, and return on investment (ROI)to drive decision-making and risk mitigation strategies.
- Makescritical decisions, balancing business needs and technical constraints.
- Drivesthe resolution of blockers for the program and ensures the use of technical andresource options to drive the successful delivery and adoption of solutions.
ProcessEfficiency - Process Optimization:
- Leadscomplex, high-impact program improvements, integrating best practices at thegroup level and influencing process improvement across multiple teams.
- Developsand optimizes program objectives and workflows, while deployingcross-functional solutions to address critical business problems.
- Collaborateswith management to refine and enhance processes and procedures that guide andassist teams in reaching their goals.
ProcessEfficiency - Continuous Improvement:
- Drivescross-functional integration of continuous improvement within programs,aligning insights across many workstreams with business objectives andoperational efficiency goals.
- Shapesthe department's decision-making by designing advanced data-drivendecision-making frameworks, ensuring consistent insight generation acrossteams.
- Leadsbusiness-critical improvements to the solution's availability and reliability.
- Iteratesprocesses based on feedback and KPIs, analyzing results through retrospectives.
- Definesrequirements and configurations of existing and new development tools, whereapplicable.
Collaborationand Program Leadership - Cross Functional Collaboration:
- Facilitatesalignment across multiple teams, leading discussions that drive alignment ofcross-functional priorities and program goals.
- Leadslarge-scale efforts to optimize processes, streamlining methodologies thatenhance team efficiency.
- Synthesizescomplex program insights into actionable recommendations for senior leadership,influencing strategic decisions.
- Drivesstakeholder engagement, ensuring continuous feedback to improve programplanning and execution.
Collaborationand Program Leadership - Program Leadership:
- Drivesprograms to optimize organizational efficiency.
- Providesstrategic technical direction and mentorship to cross-functional teams.
- Ensuressuccessful implementation of change initiatives at all of levels of theorganization from initiation through delivery.
- Ensuresthat the program team and other stakeholders are aligned with the program goalsand motivated, identifying and addressing conflicts and issues.
Dataand Analysis:
- Leadsthe creation and automation of comprehensive reporting, collaborating withdevelopment teams to continuously improve reports, dashboards, forecasts, andmodels to manage program execution.
- Utilizesdata insights to solve complex problems impacting the success of theprogram(s), including adherence to SLAs.
- Conductsanalysis on a moderate number of complex data sources, which may includecompetitive analysis, trend analysis, and KPI analysis, to drive data-informeddecisions to support the program goals, presenting findings with immediateteams stakeholders.
StakeholderEngagement:
- Leadscollaboration with or between stakeholder teams to optimize customer successand operational efficiency within Oracle commitments.
- Influencesinternal and external stakeholders to secure commitment to program goals andlong-term strategic alignment.
- Shapescustomer experience by proactively addressing customer needs and aligning withbusiness objectives.
- Evaluatesproducts or services, proposing new functionalities that enhance productcapabilities.
- Providesexpert assessments of risks to customer satisfaction and evaluates mitigationefforts, offering strategic recommendations that impact the group.
- Leadsinitiatives to balance team and organizational priorities to ensure optimalresponse to customer needs, minimizing program risks.
CoreResponsibilities
Planning& Execution:
- Overseesand tracks timelines and/or budgets for large-scale projects or initiatives toensure timely progress and adherence to requirements. Strategically balancesmultiple projects and adjusts plans to accommodate shifts in resources orschedules, mitigating risks to project outcomes.
Collaboration& Partnership:
- Fosterscollaboration across the line of business and with external stakeholders toensure alignment of expectations and strategic objectives. Builds and maintainspartnerships with business leaders, stakeholders, and/or customers to addressbarriers and contribute to organizational success. Drives transparency andinclusivity by actively seeking, listening to, and leveraging diverseperspectives.
ProblemSolving:
- Developsand refines problem-solving strategies and serves as an escalation point forcomplex issues across multiple projects or teams. Leads the analysis of complexdata and/or information to identify patterns and root causes, reviewingrecommendations for resolution, and implementing solutions that prevent futureissues.
ContinuousLearning:
- Buildsexpertise within one's area and actively pursues learning opportunities to staycurrent with the latest industry trends and best practices. Acts as a rolemodel for continuous learning by identifying new areas to grow skills. Appliesnew knowledge to drive advancement and mentors others to do the same, fosteringa culture of continuous learning and knowledge sharing.
ContinuousImprovement:
- Developsand leads efforts to implement ideas that increase the efficiency andeffectiveness of processes, protocols, and workflows across teams, as well asevaluates the impact on key stakeholders. Actively encourages team to recommendideas for improvement and provide feedback on approaches and methods for continuedimprovement.
Performanceand Development:
- Leveragessubject matter expertise to sustain the talent development pipeline byparticipating in candidate interviews, assessing candidates, and providinghiring recommendations.
Qualifications
Disclaimer:
Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $114,600 to $234,600 per annum. May be eligible for bonus, equity, and compensation deferral.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment.
