About the TeamForward Deployed Engineering sits at the intersection of Product, Engineering, and customer execution across Agent Factory, Sana, Products, and the Developer Platform. When Workday launches new AI agents and products, early deployments surface complex real-world challenges-from unstructured tenant data and intricate configurations to edge-case enterprise workflows.
FDE pods deploy directly into active customer engagements to resolve technical friction, debug complex setups, and build lightweight integrations. Crucially, FDEs serve as the primary feedback engine for Product and Engineering: field insights, recurring customer friction, and configuration patterns are converted directly into scalable, out-of-the-box product capabilities. It's a team where deep technical skill meets real customer impact, every day.
About the RoleAs a Senior or Principal Forward Deployed Engineer, you'll bridge hands-on software development with high-impact customer technical strategy - taking on the most complex, ambiguous engagements where no existing playbook applies. You will partner with enterprise customers, often at the executive level, to architect, deploy, debug, and optimize Workday's AI agents and developer platform solutions inside live customer environments.
You'll work across the full deployment lifecycle alongside AI Deployment Architects, Product Managers, and Workday Services leads. Beyond delivering for individual customers, you'll help set the technical direction for the FDE practice itself: turning field-tested solutions into scalable product capabilities and mentoring other engineers along the way.
What you'll do:- Technical Deployment & Engineering: Architect, deploy, configure, and debug AI agents and integrations inside the most complex live enterprise tenant environments, frequently in situations with no established precedent.
- Customer Discovery & Solution Architecture: Lead technical discovery sessions with senior leaders at customer organizations, translating ambiguous business requirements into robust product configurations, POCs, and integration specs.
- Product Feedback & Influence: Synthesize field telemetry, edge-case failures, and recurring customer friction into insights that directly shape the product roadmap and engineering backlog.
- Productization of Field Insights: Identify patterns across many engagements and lead the work of turning custom fixes into standardized, automated, out-of-the-box product capabilities.
- Cross-Functional & Executive Alignment: Act as a trusted technical advisor to Workday Services leads, AI Deployment Architects, Account Teams, and customer executives, keeping every engagement focused on core product strength.
- Engagement Leadership & Mentorship: Own the most strategically important or technically complex engagements end-to-end - from kickoff through graduation - within standard 6-month deployment cycles, while coaching other FDEs on technical approach and customer engagement.
About YouBasic Qualifications (Senior)- 7+ years of experience in Forward Deployed Engineering, Solutions Engineering, Technical Consulting, or Software Development
- Hands-on coding and debugging skills (for example, Python, Java, or similar), with knowledge of REST APIs, object-oriented design, and integration patterns
- Knowledge of Workday, including business processes, security and permissions, tenant configuration, integrations, and how customers implement and govern Workday
- Willingness and ability to travel up to 20% to customer sites as needed
Basic Qualifications (Principal)- 10+ years of experience in Forward Deployed Engineering, Solutions Engineering, Technical Consulting, or Software Development
- Hands-on coding and debugging skills (for example, Python, Java, or similar), with knowledge of REST APIs, object-oriented design, system architecture, and integration patterns.
- Knowledge of Workday, including business processes, security and permissions, tenant configuration, integrations, and how customers implement and govern Workday
- Willingness and ability to travel up to 20% to customer sites as needed
Workday Pay Transparency StatementThe annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here.
Primary Location: USA.CA.Pleasanton
Primary Location Base Pay Range: $176,000 USD - $264,000 USD
Additional US Location(s) Base Pay Range: $148,200 USD - $264,000 USD
Our Approach to Flexible WorkWith Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply
spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
