10+ years in logistics or transportation, with 7+ years in leadership roles in non-asset OTR brokerage.
Master's degree in Supply Chain Management, Logistics, Business Administration, or related field preferred.
Strong proficiency in transportation management systems (TMS) and Microsoft Office applications.
Expertise in carrier sourcing, lane management, and brokerage operations.
Strong analytical and problem-solving skills suited for fast-paced environments.
Willingness to work flexible hours, including weekends, as business demands.
Responsibilities
Lead network optimization initiatives for OTR lanes to improve efficiency.
Design and implement capacity strategies with vetted carriers for service reliability.
Source and onboard strategic carrier partners for high-volume lanes.
Serve as the escalation point for complex transit issues and freight claims.
Monitor lane performance and operational KPIs using TMS and Microsoft applications.
Ensure carrier compliance with FMCSA regulations and internal standards.
Develop advanced procedures for identity verification and fraud prevention.
Benefits
Comprehensive health insurance options including medical, dental, and vision.
401(k) retirement savings plan with company matching contributions.
Paid time off including vacation and sick leave.
Opportunities for professional development and continuous learning.
Employee assistance programs and wellness initiatives.
Full Job Description
Type: Full-Time
Location: Duluth, GA
Responsibilities:
Strategic Operations & Lane Management
Lead network optimization initiatives by developing and managing high-density OTR lanes to balance headhaul and backhaul freight, reduce empty miles, and improve overall network efficiency.
Design and execute capacity strategies by building and maintaining a core network of vetted, high-performing carriers to ensure consistent service levels and operational reliability.
Source, evaluate, and onboard strategic carrier partners for high-volume and core lanes within a non-asset OTR brokerage environment.
Serve as the primary escalation point for complex transportation and transit issues, including equipment failures, weather-related disruptions, service exceptions, and freight claims resolution.
Utilize transportation management systems (TMS) and Microsoft Office applications to monitor lane performance, carrier utilization, and operational KPIs.
Regulatory & Safety Compliance
Ensure all carrier partners meet FMCSA regulations and internal carrier qualification standards through comprehensive vetting and compliance oversight.
Develop and oversee advanced identity verification (IDV) and fraud-prevention procedures to mitigate risks associated with double-brokering, cargo theft, and fraudulent carrier activity.
Maintain operational compliance standards while supporting continuous improvement initiatives across carrier management and brokerage operations.
Qualifications:
10+ years of experience in logistics or transportation, including at least 7 years in a leadership or management role within a non-asset OTR brokerage environment.
Master's degree in Supply Chain Management, Logistics, Business Administration, or a related field preferred.
Strong proficiency with transportation management systems (TMS) and Microsoft Office applications, including Excel and reporting tools.
Demonstrated expertise in carrier sourcing, lane management, network optimization, and brokerage operations.
Strong analytical, problem-solving, and escalation management skills in fast-paced transportation environments.
Ability to work weekends and flexible schedules as required by business demands and operational workload.
