Senior Operations Manager

IREN

$110K — $130K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Information Technology, Electrical Engineering, or related field.
  • 8+ years managing Tier III or higher-level data centers.
  • Strong knowledge of data center infrastructure including power, cooling, networking, and security.
  • Experience with Uptime Institute Tier Classification, ITIL, and ISO 27001 standards.
  • Proven experience in team leadership and optimizing operational processes.

Responsibilities

  • Oversee daily operations of high performance computing data centers with compliance to uptime and security standards.
  • Manage a team for infrastructure maintenance, power management, and IT support.
  • Develop policies to enhance efficiency and minimize downtime.
  • Monitor critical systems for proactive maintenance and troubleshooting.
  • Collaborate with IT, network, and security teams to improve data center reliability.
  • Ensure compliance with ISO, SOC, and other industry standards.
  • Manage vendor relationships and procurement of equipment.

Benefits

  • 100% company-paid health insurance for employees, with 75% coverage for dependents.
  • Company-paid short-term and long-term disability insurance.
  • 401(k) retirement plan with company match.
  • Paid Time Off (PTO) and holidays provided.
  • Internal training and professional development opportunities.
Full Job Description
Job description

Job Type: Full-time | Location: Childress, Texas | Department: US Operations | Reporting to: Associate Director, Operations | Work Location Type: #onsite

The Senior Operations Manager - HPC is responsible for overseeing the day-to-day operations of high performance computing data centers, ensuring maximum uptime, operational efficiency, and adherence to industry best practices. This role requires deep technical knowledge and leadership skills to manage a team of engineers and technicians while optimizing performance, capacity planning, and security protocols.

Job requirements

  • Bachelor's degree in Information Technology, Electrical Engineering, or related field.
  • 8+ years of experience managing Tier III or higher-level data centers.
  • Strong knowledge of data center infrastructure, including power, cooling, networking, and security.
  • Experience with industry standards such as Uptime Institute Tier Classification, ITIL, and ISO 27001.
  • Proven experience in leading teams and optimizing operational processes.
  • Excellent leadership and communication skills.
  • Excellent abstract thinking, as well as analytical, decision-making and problem-solving skills
  • Excellent verbal and written communication skills to cater to different audiences with diverse backgrounds, from junior staff to senior leadership
  • Self-driven individual, with attention to detail and ability to execute high-quality work with limited direction
  • Ability to deal comfortably with uncertainty and limited resources or information


Job responsibilities

  • Oversee all operational aspects of our high performance computing data centers, ensuring compliance with uptime, security, and safety standards.
  • Manage a team of technicians responsible for infrastructure maintenance, power, cooling, and IT support.
  • Develop and implement policies and procedures to enhance efficiency and reduce downtime.
  • Monitor critical systems, ensuring proactive maintenance and troubleshooting of issues.
  • Collaborate with IT, network, and security teams to enhance data center reliability.
  • Ensure compliance with industry standards, including ISO, SOC, and other relevant certifications.
  • Manage vendor relationships, service contracts, and procurement of necessary equipment.
  • Prepare and manage operational budgets for the data center.
  • Conduct performance analysis, capacity planning, and disaster recovery strategy implementation.
  • Lead incident management and root cause analysis for service disruptions.


Job benefits

At IREN, we offer a highly competitive compensation package that includes base salary, annual performance incentives, and opportunities to build long-term wealth through equity programs. These offerings are part of our broader total rewards package, thoughtfully designed to support your health, well-being, and long-term success.

Compensation .
  • Actual compensation will be determined based on factors such as experience, qualifications, and market data for the region.
  • Total Compensation package may be inclusive of annual incentive bonus, equity (long-term incentive).
  • Relocation or Living-out-allowance (as appliable and based on successful candidate circumstances)

Health & Wellness
  • 100% company paid health insurance premiums (medical, dental, and vision) for employees, 75% company paid coverage for dependents
  • Company-paid short-term and long-term disability insurance
  • Voluntary life, critical illness, and accident coverage available
  • Health Savings Accounts (HSA) - when combined with the High-Deductible Health Plan
  • Employee Assistance Program and wellness resources

Retirement & Financial Wealth
  • 401(k) retirement plan with company match
  • Access to financial planning and legal services

Time Off & Leave Programs
  • Paid Time Off (PTO) and paid holidays

Growth & Development
  • Internal skills training and advancement pathways
  • Professional development to support certifications, continuing education, or role related training

Community & Culture
  • Company events and team-building activities
We value diverse perspectives and believe that skills can be developed. If you're passionate about this role, we want to hear from you - whether you meet every criteria or not. Your unique experiences might be exactly what we need!

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