Bachelor's degree or 3-5 years in warehouse operations management
Minimum 2 years of team leadership experience
3+ years in warehousing, inventory, or logistics
Strong flexibility and innovation in a fast-paced environment
Excellent communication skills, both written and oral
Intermediate analytical skills with Excel/Google Sheets
Physical ability to lift up to 50 lbs and stand for long periods
Willingness to work flexible schedules, including weekends and holidays
Responsibilities
Build and lead a high-performing team to achieve quality and service goals
Coach and mentor supervisors and associates for career growth
Collaborate with team to identify and implement process improvements
Develop programs to enhance customer satisfaction and safety
Maintain strategic relationships with Market, Region, and Central Operations teams
Partner with Client Operations to exceed client expectations
Champion OSHA compliance and track safety incidents
Drive efficiencies and scalability in warehouse operations
Benefits
Comprehensive medical, dental, and vision coverage
401k plan
Unlimited PTO for exempt roles
Competitive equity package
Full Job Description
Compensation:
$120,000 - $130,000 annually
The pay range is subject to the discretion of the Company. Additionally, Veho offers a competitive equity package, comprehensive medical, dental, and vision coverage as well as other benefits such as 401k and unlimited PTO for exempt level roles.
Role Summary:
As the site leader, the SeniorOperations Manager, you will play a vital role in the overall success of the warehouse facility by leading employee activity to achieve performance goals. You will be responsible for overseeing facility sort and driver launch operations while coaching, mentoring, and directing supervisors and associates to hit key KPIs and OKRs. You will also be responsible for managing the operation's P&L, leading logistics oversight, and focusing on process improvement. Additionally, you will ensure safety in the warehouse, including being a champion of OSHA compliance and appropriate reporting.
Key Responsibilities:
Build a high-performing team of supervisors and associates to deliver an advanced level of quality, speed, and service in all daily activities
Coach, train, and guide supervisors and associates for forwarding career progression
Use data and collaborate with the direct reports to identify and execute process improvements for the operation
Generate programs and practices that deliver a high level of customer satisfaction, on-time delivery success, and safety
Create, foster, and maintain strategic relationships within the Market, Region, and Central Operations teams
Partner with our Client Operations team to exceed client expectations as their last-mile delivery partner
Champion OSHA compliance and track incidents within markets
Lead through the lens of Veho's Values
Work cross-functionally to hire, retain, coach, and develop employees within the operation
Lead efforts to significantly impact efficiencies and scalability in WH operations (i.e. automated sortation implementation) as well as managing increased complexity at the market level (hub to spoke, master sort facilities, high volume facilities)
What you Bring:
Bachelor's degree from a four-year college or university, or 3-5 years experience in warehouse operations management
Minimum of 2 years leading and managing a team of direct and indirect reports
3+ years of experience in warehousing, inventory, or logistics
Flexibility, innovation, and the ability to manage staff, responsibilities, and priorities in a fast-paced, growth-oriented, and time-critical environment
Ability to effectively respond to and interact with staff at all levels of the organization
Excellent written/oral communication skills
Intermediate analytical skills--experience with Excel/Google Sheets
Is physically able to stand for the duration of the shift, move boxes up and down, including bending and frequently lifting (up to 50 lbs required)
Willingness to work flexible schedules, including weekends, holidays, and evenings
