Medical Mutual

Senior Operations Data Analyst

Medical Mutual$75K — $95K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in statistics, applied mathematics, data analysis, or related field; Master's preferred.
  • 5 years of data/statistical analysis experience, preferably in health insurance or financial services.
  • Advanced skills in data/statistical analysis and programming (Python, PySpark, SQL).
  • Proficient in visualization tools like Power BI and Microsoft Office.
  • Strong understanding of data structures, definitions, and relationships.

Responsibilities

  • Collect and analyze operations data to support client inquiries and business decision-making.
  • Create and present visualizations of analysis results to diverse audiences.
  • Guide and mentor junior staff as a subject matter expert.
  • Build and maintain internal reporting systems for operational teams.
  • Collaborate with cross-functional teams to achieve project goals.
  • Perform additional duties as assigned.

Benefits

  • Equipment provided for remote and on-site work, including laptop and monitors.
  • Access to fitness facilities or gym membership reimbursement.
  • On-site cafeteria available at headquarters.
  • Employee discounts in local businesses.
  • Cash reward opportunities for shopping with customers.
  • Business casual dress code, including jeans.
  • Employee bonus program and a 401(k) with company match up to 4%.
  • Comprehensive insurance coverage including health, dental, and vision.
  • Access to an Employee Assistance Program for support services.
  • Generous PTO policy with 16 days in the first year, plus parental leave and company holidays.
  • Resources for career development and tuition reimbursement up to $5,250 per year.
Full Job Description
Medical Mutual employees must submit their applications through MySource.

Note: This is a hybrid role based in Brooklyn, OH, requiring three days per week on-site.

Job Summary:

Working independently, analyzes operations data (e.g., claims, membership, provider, call, and inventory data) to answer client questions, measure the effectiveness of business decisions, and identify opportunities for improvement. Utilizes best practices to solve moderately complex problems. Possesses advanced data analysis/statistical knowledge and skills. Participates on cross-functional teams to complete projects. Presents analysis results to division leadership. Serves as a knowledge resource for junior staff.

Responsibilities:
  • Collects, synthesizes, and analyzes operations data from various sources to answer client questions, measure the effectiveness of business decisions, and identify opportunities for improvement.
  • Creates visualizations and/or presentations to share results with a variety of audiences.
  • Serves as a knowledge resource for junior staff.
  • Builds and maintains reports for internal teams.
  • Participates on cross-functional teams to complete projects.
  • Performs other duties as assigned.

Education and Experience:
  • Bachelor's degree in statistics, applied mathematics, data analysis, or related field. Master's degree preferred.
  • 5 years of data/statistical analysis experience, preferably in health insurance or other financial services.

Technical Skills and Knowledge:

  • Advanced data/statistical analysis, programming (Python, PySpark, and SQL), visualization (Power BI), and Microsoft Office skills.
  • Full understanding of relevant data (including structures, definitions, and relationships).
  • Ability to utilize best practices to solve moderately complex problems.
  • Ability to define business requirements without assistance and meet them consistently.
  • Ability to effectively communicate with division leadership.
  • Desire and ability to serve as a knowledge resource for junior staff.

Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That's why we offer an exceptional package that includes:

A Great Place to Work:
  • We will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset.
  • Whether you are working remote or in the office, employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more.
  • On-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters.
  • Discounts at many places in and around town, just for being a Medical Mutual team member.
  • The opportunity to earn cash rewards for shopping with our customers.
  • Business casual attire, including jeans.

Excellent Benefits and Compensation:
  • Employee bonus program.
  • 401(k) with company match up to 4% and an additional company contribution.
  • Health Savings Account with a company matching contribution.
  • Excellent medical, dental, vision, life and disability insurance - insurance is what we do best, and we make affordable coverage for our team a priority.
  • Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits.
  • Company holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time.
  • After 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption.

An Investment in You:
  • Career development programs and classes.
  • Mentoring and coaching to help you advance in your career.
  • Tuition reimbursement up to $5,250 per year, the IRS maximum.
  • Diverse, inclusive and welcoming culture with Business Resource Groups.

#LI-SC1 #LI-HYBRID

About Medical Mutual

Medical Mutual is a health insurance company that provides health insurance plans to individuals, families, and businesses. The company was founded in 1934 and is headquartered in Cleveland, Ohio. Medical Mutual offers a variety of health insurance plans, including HMO, PPO, and POS plans. The company also offers dental and vision insurance plans. Medical Mutual has a network of over 28,000 healthcare providers and serves over 1.6 million members. The company's mission is to provide high-quality, affordable health insurance to its members.
Learn more about Medical Mutual
Size
4,000 employees
Industry
Founded
1934

Similar Jobs

More Jobs at Medical Mutual

More Healthcare Jobs

Find similar Senior Operations Data Analyst jobs: