8+ years of relevant experience in the subject area
Master's degree in a related field or 12 years of experience
Expertise in complex problem solving and operational improvement
Experience supporting federal missions or programs
Proficient in preparing and reviewing complex technical documentation
Strong analytical, technical writing, and stakeholder engagement skills
Responsibilities
Provide expert advice within assigned expertise
Analyze complex operational and organizational problems
Recommend and implement process improvements
Support federal mission requirements and compliance
Identify operational risks and performance gaps
Develop solutions to enhance service delivery
Prepare and review complex technical documentation
Brief leadership and stakeholders on findings and recommendations
Collaborate with teams to implement sustainable solutions
Support continuous improvement and decision-making
Benefits
15 PTO days
11 paid holidays
Medical insurance with 3 options and employer HSA contribution
Dental insurance with no age limit for orthodontics
Vision insurance with in and out of network coverage
Short and long-term disability coverage with premium support
Life insurance and AD&D with premium support
Supplemental life insurance options
Critical care and accident insurance availability
Pet insurance through Nationwide
Employee Assistance Program
401k with immediate enrollment and 4% company deferral
$1500 annual training budget
$1500 referral bonus
Eligibility for annual merit and discretionary bonuses
Flexible work arrangements
Full Job Description
Position Summary
Swingtech Consulting is seeking a Senior Operations and Process Improvement Advisor to provide expert-level support to a large federal professional services program. The selected candidate will analyze complex operational and organizational challenges, recommend efficiencies, support mission execution, and prepare or review substantive technical and management documentation.
The position requires demonstrated expertise in a relevant functional area, strong analytical judgment, and the ability to translate complex issues into clear and actionable recommendations.
Responsibilities
Provide expert advice and guidance within the candidate's assigned area of expertise.
Analyze complex operational, technical, management, or organizational problems.
Recommend and support implementation of efficiencies and process improvements.
Support federal mission requirements and organizational compliance.
Identify operational risks, performance gaps, and opportunities for improvement.
Develop practical solutions to improve service delivery and organizational effectiveness.
Prepare and review substantive and complex technical or management documentation.
Brief program leadership and federal stakeholders on findings, risks, and recommended actions.
Collaborate with cross-functional teams to implement sustainable solutions.
Support continuous improvement and effective program decision-making.
Minimum Qualifications
Minimum 8 years of relevant experience in the applicable subject-matter area.
Master's degree in a related field or 12 years of experience.
Demonstrated experience with:
Complex problem solving
Operational improvement
Federal mission or program support
Organizational compliance
Demonstrated ability to prepare or review substantive and complex technical documentation.
Strong analytical, technical-writing, stakeholder-engagement, and briefing skills.
Summary of Benefits
15 PTO days
11 paid holidays
Medical Insurance with - 3 options (HSA with $600 Employer Contribution).
Dental Insurance with no age limit orthodonture.
Vision Insurance through EyeMed in and out of network coverage.
Short Term and Long-Term Disability coverage with 100% premium support,
Life insurance and AD&D with 100% premium support
Supplemental Life Insurance
Critical Care and Accident Insurance availability
Pet Insurance through Nationwide
Employee Assistance Program
401k with enrollment from day one. 4% deferral by company.
$1500 Annual Training Budget
$1500 Referral bonus
Eligibility for annual merit and discretionary bonus
