Havenly

Senior Merchant

Havenly$125K — $150K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6-10 years in product development, merchandising, or buying at a DTC or omnichannel brand, ideally in home, furniture, or apparel.
  • Experience managing a product brief process end-to-end.
  • Demonstrated ability to manage at least one direct report.
  • Strong data analysis skills to inform strategic decisions using sell-through, return rates, and market trends.
  • Collaborative cross-functional partner with decisive output.
  • Comfortable navigating ambiguity and ownership in a fast-paced environment.
  • Willingness to travel for market weeks, trade shows, and vendor visits.

Responsibilities

  • Develop and communicate the merchandising vision for your brands on a monthly, quarterly, and annual basis.
  • Concept and manage product segments to drive revenue and storytelling for your brands.
  • Collaborate with design to bring product concepts to life.
  • Build seasonal line plans including styles, category mix, and pricing strategy.
  • Partner with digital and marketing to ensure effective merchandising and marketing of products.
  • Monitor in-season performance metrics and react to sales data accordingly.
  • Own the post-season analysis for brands to evaluate success and inform future strategies.

Benefits

  • Generous PTO and volunteer days off.
  • Comprehensive health benefits including medical, dental, and vision.
  • 401(k) plan with company match.
  • Paid parental leave.
  • Unique Havenly perks such as free design services and furniture discounts.
Full Job Description
About the Role

This is a true product ownership role for someone with a shopkeeper mentality. As Senior Merchant, you'll own the assortment across at least two of our brands, setting merchandising direction, writing the briefs that guide design, actively managing your brands and categories to drive revenue, and bringing those learnings back into the next cycle.

You sit at the center of the product process: close partnership with leadership, brand, design, planning, marketing, and digital, and real authority to shape what we make. You'll report to the Chief Merchandising Officer and may manage a small team.

What You'll Own

Brand & Product Concepting, Line Planning

  • Work with leadership to develop a shared understanding for the vision for your brands on a monthly, quarterly and annual basis
  • Develop a point of view on home trends in the market, and concept entire product segments to drive revenue and storytelling for each of your brands
  • Work with the design team to bring concepts to life, including running with product plans, and overall look and feel
  • Partner with leadership to build the line plan for your categories - style count, category mix, price architecture, and newness strategy each season
  • Own the partnership with digital and marketing for each brand, ensuring that the site merchandising, imagery and marketing is reflective of the needs for each new product
  • Own the commercial logic of your assortment from concept through final line adoption
  • Partner with planning on margin mix, OTB, and size/color split recommendations before briefs are written

In-season management

  • Monitor revenue performance for your brands, and understand what categories and products are driving the business, and which are at the end of their cycle
  • Monitor sell-through, reviews, and returns weekly - react to what the data tells you and take action
  • Chase winners by recommending reorders before you're out of stock; flag underperformers early and recommend markdowns or promotional support before inventory becomes a problem
  • Partner with digital to make sure your categories are merchandised correctly on-site, including product sequencing, category pages, and content should reflect what's actually selling
  • Work with marketing/paid media to recommend actions that support what's working


Post-season & market intelligence

  • Own the hindsight process for your brands, what worked, what didn't, and why, by style, category, color, and price point
  • Be in the market constantly: shop competitors, track trend, monitor pricing, and bring an outside perspective into every brief
  • Own the accuracy of your line plan, ensure that it's kept current and reflective of real market intelligence throughout the season


Cross-functional leadership & data ownership

  • Work hand-in-hand with design throughout the creative process, you're a creative partner, not just a commercial gatekeeper
  • Hold your categories to the agreed line plan; be a collaborative but accountable partner across functions
  • Actively use and monitor AI tools to accelerate research, analysis, and brief writing, we expect this to be part of how you work


We Are Looking for People Who Have

  • 6-10 years in product development, merchandising, or buying at a DTC or omnichannel brand, ideally home, furniture, or apparel
  • Demonstrated experience owning (not assisting) a product brief process end to end
  • Experience managing at least one direct report
  • A powerhouse with data, with a high command of how to use it to inform strategy. You use sell-through, return rate, and market analysis to sharpen your point of view, and can see through AI slop easily
  • A strong cross-functional partner: collaborative in process, decisive in output
  • Comfortable with ambiguity, ownership, and the chaos of a lean, fast-moving team
  • Willingness to travel for market weeks, trade shows, competitive shopping, and vendor visits

What this is not: this role isn't for someone coming primarily from a wholesale buying or retail planning background, we need someone who thinks product-first.

At Havenly, we're building with AI as part of how we work. We're looking for people who are genuinely curious about AI-assisted tools and eager to adopt them; this is about openness and aptitude, not existing expertise.

The Details

  • Employment type: Full-time, exempt
  • Location: In office, New York, NY
  • Compensation: $125,000 - $150,000 base, plus bonus eligibility
  • Benefits: generous PTO, volunteer days off, health benefits (Medical, Dental, Vision, Disability), 401(k) with company match, paid parental leave, plus Havenly-specific perks: free design services, furniture discounts, and merchandise/anniversary credits.
  • Work authorization: Applicants must be currently authorized to work in the United States on a full-time basis. We do not offer any sponsorship.

About Havenly

Havenly is an online interior design service that connects clients with professional interior designers. The company was founded in 2014 by Lee Mayer and Emily Motayed. Havenly offers a range of design services, including full room designs, design consultations, and a la carte services. The company has raised over $57 million in funding and has been featured in numerous publications, including Forbes, The New York Times, and Architectural Digest.
Learn more about Havenly
Size
100 employees
Industry
Founded
2014

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