Stronghold

Senior Marketing Associate - Social & Community

Stronghold$110K — $130K *
Media
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-7 years of experience in marketing, content, or social roles
  • Strong writing skills with proficiency in tone, clarity, and brand alignment
  • Experience managing or contributing to social media channels and online communities
  • Proficient with AI tools and visual design platforms
  • Organized, creative, self-motivated, and capable of meeting deadlines
  • Familiarity with Discord, Telegram, Canva, Notion, HubSpot, or Figma is a plus

Responsibilities

  • Execute daily operations for Stronghold and SHx's social media presence across multiple platforms
  • Manage and grow online communities by moderating conversations and keeping members informed
  • Monitor community sentiment and report emerging trends or concerns to the team
  • Create marketing materials including social assets, blog posts, and email campaigns
  • Repurpose long-form content for social, email, or web distribution
  • Monitor engagement metrics to provide insights for future campaigns
  • Support execution of marketing campaigns related to governance updates and rewards programs

Benefits

  • Health benefits
  • Hands-on experience with leading-edge fintech and blockchain initiatives
  • A team culture that values speed, curiosity, and autonomy
Full Job Description
As our Senior Marketing Associate, you'll work across Stronghold and SHx to produce high-quality marketing content that supports social growth, campaign execution, and product storytelling. You'll manage and grow our online communities, serving as the team's ear to the ground on community sentiment by surfacing trends, concerns, and feedback and reporting findings back regularly. You'll operate in a fast-paced, execution-heavy role where you collaborate with the team to bring our brand voice to life across multiple platforms. This role reports to the Director of Marketing.

What You'll Do
  • Execute daily operations for Stronghold and SHx's social presence (X, LinkedIn, YouTube, Discord, TikTok, Instagram).
  • Manage and grow online communities, including moderating conversations, responding to questions, and keeping members informed on product and ecosystem updates.
  • Serve as the team's ear to the ground and monitor community sentiment, surface emerging trends or concerns, and report findings back to the team regularly.
  • Use creative tooling to create marketing collateral: social assets, blog posts, visuals, email campaigns.
  • Manage a content calendar across channels in partnership with the team.
  • Repurpose long-form content into formats fit for social, email, or web.
  • Monitor engagement metrics and report insights to improve future campaigns.
  • Support campaign execution for SHx marketing, governance updates, and merchant rewards programs.
  • Stay current on fintech and crypto trends to inform timely, relevant content across both Stronghold and SHx audiences.

What You'll Own

In the first 6-12 months, you are the person who:
  • Manages the content calendar across Stronghold's social media ecosystem.
  • Owns the response layer: replies, moderation, and the tone people associate with Stronghold and SHx.
  • Owns the feedback loop that carries community signals back to marketing, product, and leadership.
  • Owns the reporting that informs channel strategy, and brings a point of view to planning not just a dashboard.

Stronghold is growing fast and SHx keeps finding new audiences. That means the channels get more interesting, not more repetitive. If you want a seat where the work compounds instead of resetting every quarter, this is it.

Who You Are
  • 3-7 years of experience in marketing, content, or social roles.
  • Strong writing skills with an eye for tone, clarity, and brand alignment.
  • Proficiency with AI tools and visual design platforms.
  • You've managed or contributed to social media channels and online communities.
  • Comfortable supporting brand voice and campaigns across both B2B and crypto-native audiences.
  • You're organized, creative, self-motivated, and good at hitting deadlines.
  • Bonus: Familiarity with Discord, Telegram, Canva, Notion, HubSpot, or Figma.

Compensation & Details
  • Salary range: $110-130k per year
  • Location: Must be located within a 25-mile radius of San Francisco; hybrid office schedule required.
  • Perks & Benefits: Health benefits, hands-on experience with leading-edge fintech and blockchain initiatives, and a team that values speed, curiosity, and autonomy.

If you're ready to help grow SHx and Stronghold by executing fast and learning faster, we want to talk to you.

Interview Process

Recruiter screen, then hiring manager, then a short project (~1.5 hours) plus a remote panel (~1-1.5 hours). The project is a slice of the real job (posts, calendar, a community reply), not a strategy memo.

Authorized to work in the United States (required)

No visa sponsorship available at this time

About Stronghold

Stronghold is a blockchain-based financial services platform that enables users to send and receive payments in multiple currencies. The platform uses Stellar, an open-source blockchain network, to facilitate cross-border transactions. Stronghold offers a range of financial services, including foreign exchange, payment processing, and digital asset trading. The company is committed to providing secure and reliable financial services to its customers and improving the efficiency of the global financial system.
Learn more about Stronghold

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