Sodexo Live! Airport Lounges, North America is seeking a Service and Training Director of Premium Experiences supporting our portfolio of exclusive first-class lounges. You will be responsible for developing and facilitating training for all lounges.
This manager will be a hands-on leader, and have the flexibility to travel (approximately 80%) across the country, as needed. Developing training guidelines and implementation, creating and executing standard operating procedures, with a luxury focus.
About the jobJoin a high-impact team focused on shaping how learning and performance strategies come to life across the organization. In this role, you'll blend innovation, analytics, and leadership to drive development experiences that elevate people and business outcomes. You'll play a pivotal role in aligning learning strategy with real-world results-from operations to the C-suite.
The role of an individual contributor within the organization focuses on completing specific tasks and projects; contributing directly through their skills and expertise. Performs specialized technical tasks to support operations. Work is primarily achieved independently, however may collaborate with a team.
Pay Range: $100130 - $129580
Incentive Eligibility: Eligible to participate in Sodexo's incentive plan and earn variable compensation in addition to base salary
What's in it for you- Shape the future of talent development by leading programs that directly influence business performance.
- Use data to tell powerful stories, guiding learning investments and proving measurable impact.
- Collaborate with senior leaders and cross-functional teams to bring smart, scalable solutions to life.
- Coach and develop a high-performing team in a culture that values curiosity and continuous growth.
- Gain exposure to executive learning experiences, coaching leaders and influencing strategic development.
- Leverage cutting-edge tools, platforms, and analytics to deliver best-in-class learning experiences.
- Thrive in a dynamic, fast-paced environment where innovation and improvement are always on the agenda.
What you'll bring - Proven experience designing and delivering learning and performance solutions that align with business goals.
- Strong analytical mindset with the ability to interpret data, measure impact, and guide strategic decisions.
- Demonstrated success in managing cross-functional teams, fostering collaboration, and driving results.
- Excellent time management, planning, and prioritization skills to lead multiple high- impact initiatives.
- Deep understanding of talent development, budgeting, and solution-oriented thinking in a fast-paced environment.
Requirements- Education Requirement: Bachelor's degree or equivalent experience
- Management Experience: 5 years
- Related Experience: 3 years
What we offerCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
