Job Description:Job Title: Senior Manager, Security Engineering & Operations
Location: Remote | USA, Canada
Reports to: Chief Information Security Officer
Employment Type: Full-time
This is a new vacancy
About the Role:The Senior Manager will lead a combined Security Engineering and Operations function for North America, overseeing vulnerability management, incident response, threat hunting, and hands-on security engineering. You will establish the managed vulnerability service engagement, define SLAs and remediation processes, and scale the team from unsustainable crisis-mode incident response to proactive threat management and strategic engineering. This role requires both operational discipline and technical credibility.
In this role, you will:- Lead and develop the Security Operations Engineer, Senior Security Engineer, and Security Engineers; build high-performing teams and coaching culture
- Establish vulnerability management program with our partners, defining SLAs, tracking mechanisms, remediation governance, and executive reporting
- Design and maintain enterprise incident response procedures, playbooks, escalation paths, and threat intelligence integration
- Oversee 24x7 on-call rotation, work with HR and operations to improve sustainability, and reduce burnout while maintaining response quality
- Manage the transition from crisis response mode) to strategic engineering focus and modernization work
- Develop KPIs for detection, response, and remediation; report quarterly to CISO on team metrics and program health
- Lead hands-on security engineering projects including infrastructure hardening, threat hunting, and controls validation
- Interface with Cloud Platform, Infrastructure, and Development teams to embed security into engineering practices
- Mentor team on automation, scripting, and process improvement to reduce manual toil
Required Qualifications:- 12+ years in security operations, incident response, or security engineering roles with hands-on technical depth
- 7+ years managing security teams of 5+ engineers with demonstrated team development and coaching ability
- Hands-on experience with SIEM, vulnerability scanning, remediation tracking, and detection rule development
- Proven track record transitioning teams from reactive incident response to proactive threat hunting and engineering
- Experience managing managed security service provider (MSSP) or managed vulnerability service engagements
- Strong leadership ability; commitment to team development, sustainability, and psychological safety
Preferred Qualifications:- CISSP, CISM, or CEH certification
- Experience with Nessus, Qualys, or similar vulnerability management platforms
- Background in incident response program maturity, metrics, and automation
- Experience scaling security operations in growth-stage organizations
Compensation and BenefitsThis position has a starting salary range of
$130,000 - $170,000 CAD / $160,000 - $200,000 USD per year. The range represents what we reasonably and in good faith expect to pay for the role at the time of posting. An employee's pay within the range is determined by a number of factors, including relevant skills, education, qualifications, experience, performance, business or organizational needs, and geographic location.
Eligible employees may participate in medical, dental, vision, disability, life insurance, retirement savings programs, paid time off, wellness programs, and other company-sponsored benefits. Benefits vary by country and employment status.
