Bachelor's Degree in Business, Finance, Engineering or related field.
Minimum 8 years of experience in sales operations or business operations, with at least 3 years in a leadership role.
Proficient in CRM systems (e.g., Salesforce.com) and sales productivity tools.
Strong analytical and quantitative skills, especially in data analysis and Excel.
Fluent in English, both written and verbal.
Responsibilities
Lead the Sales Operations function and execute a strategy for revenue growth and sales effectiveness.
Manage the pipeline and forecasting processes to ensure timely and accurate revenue visibility.
Establish a deal desk function to guide complex deal structuring and approvals.
Design sales coverage models and manage territory definitions and quota allocations.
Collaborate with cross-functional teams to synchronize go-to-market initiatives and regular cadence activities.
Lead, manage, and develop a high-performing Sales Operations team.
Benefits
Leadership role with immediate team oversight from Day 1.
Opportunity to drive sales excellence and operational efficiency.
Cross-functional collaboration with various business leaders.
Focus on professional development and mentoring efforts for the team.
Chance to impact revenue growth in a high-tech environment.
Full Job Description
Summary of Role: We are seeking a Senior Manager, Sales Operations to lead and scale our Sales Operations function within the MIPS business unit at GlobalFoundries. This leadership role is based in Santa Clara, CA, reports to the Head of Business Operations, and will serve as a critical pillar in driving sales excellence, revenue predictability, and operational efficiency. The Senior Manager, Sales Operations will oversee a team from Day 1, collaborating cross-functionally to optimize end-to-end sales processes and support our go-to-market strategy.
Essential Responsibilities:
Lead Sales Operations Strategy & Execution: Oversee all aspects of the Sales Operations function as a key pillar within the MIPS Business Operations organization. Develop and execute a comprehensive sales operations strategy that supports accelerated revenue growth, commercial discipline, and sales force effectiveness across the business.
Pipeline & Forecast Management: Own and continuously improve robust pipeline and forecasting processes to ensure accurate, timely visibility into bookings, billings, and revenue outlook. Ensure strong CRM data hygiene and leverage analytics and real-time dashboards to monitor pipeline health and sales performance across weekly, monthly, and quarterly cadences.
Deal Desk & Quote-to-Cash Governance: Establish and lead a deal desk function to guide complex deal structuring and approvals. Oversee efficient quote-to-cash processes-including pricing, quoting, contracting, and order management-ensuring compliance with sales policies while enabling deal velocity and high win rates.
Territory & Quota Planning: Design and refine sales coverage models, territory definitions, and quota allocation in partnership with Sales leadership and Finance, maximizing market coverage and sales productivity. Align sales incentives and compensation frameworks with business goals to motivate desired sales outcomes and reward high performance.
Cross-Functional Collaboration & Operating Rhythm: Partner closely with Sales, Business Unit leaders, Finance, Legal, Product Management, and other stakeholders to synchronize go-to-market initiatives and execution. Drive the Sales Operations cadence (e.g., regular forecast calls, pipeline reviews, and quarterly business reviews) and contribute to annual and quarterly planning processes to ensure targets are grounded in data-driven insights.
Team Leadership & Development: Hire, manage, and mentor a high-performing Sales Operations team. Set clear objectives, provide coaching and professional development, promote best practices, and foster a data-driven, continuous improvement culture to scale a world-class sales operations organization.
Other Responsibilities:
Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs.
Required Qualifications:
Education: Bachelor's Degree in Business, Finance, Engineering or related field.
Experience: Minimum 8 years of progressive experience in sales operations, revenue operations, or business operations within the technology sector, including at least 3 years in a people management or team leadership role.
Technical & Analytical Skills: Proficiency with CRM systems (e.g., Salesforce.com) and sales productivity tools (including CPQ and forecasting/analytics platforms). Exceptional analytical and quantitative skills, with expertise in data analysis and Excel to drive insights and decision-making.
Leadership & Collaboration: Demonstrated ability to lead cross-functional initiatives, influence and partner with senior sales and business leaders, and drive process improvements in a high-growth environment.
Travel: Up to 10% travel as required.
Language: Fluency in English (written & verbal).
Preferred Qualifications:
Education: Master's Degree in Business Administration (MBA) or related graduate degree.
Industry Experience: Experience in the semiconductor, semiconductor IP, or B2B enterprise technology industry, particularly supporting sales organizations in a complex, high-tech product or licensing environment.
Sales Process Expertise: Familiarity with advanced sales methodologies (e.g., MEDDIC/MEDDPICC), sales funnel optimization, and experience implementing sales process automation and CRM/CPQ enhancements.
Project Management: Proven ability to innovate and execute solutions that drive meaningful business outcomes, with a track record of effectively managing projects and navigating ambiguity.
Communication & Organizational Skills: Excellent written and verbal communication skills, with strong planning and organizational abilities to manage multiple priorities, meet deadlines, and enable team success.
Expected Salary Range $146,000.00 - $254,000.00
The exact Salary will be determined based on qualifications, experience and location.
