Senior Manager, Sales Operations

Compass Pathways

$140K — $190K *
Pharmaceuticals & Biotech
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in related field; advanced degree preferred.
  • 5-7+ years in commercial or sales operations within pharma/biotech.
  • Strong analytical skills and proficiency in Excel and data visualization tools.
  • Expertise in incentive compensation plan design and administration.
  • Proven collaboration skills with field teams on operations and analytics needs.
  • Excellent communication and stakeholder management abilities.
  • In-depth understanding of pharma/biotech commercial models and compliance.

Responsibilities

  • Administer incentive compensation plans for sales teams.
  • Deliver ad hoc analyses to support sales performance tracking.
  • Propose design ideas and maintain sales dashboards.
  • Manage and distribute sales and activity reports to stakeholders.
  • Partner with field sales on CRM optimization and inquiries.
  • Oversee decisions regarding field fleet management.
  • Optimize sales force deployment in alignment with sales leadership.
  • Maintain models for sales force sizing and HCP targeting.

Benefits

  • Comprehensive benefits package that supports employee well-being.
  • Discretionary bonuses and equity options for all roles.
  • Flexible hybrid work options available in New York City or remote on the East Coast.
Full Job Description
Job overview:

The Senior Manager, Sales Operations will play an important role in enabling the success of our sales and commercial organization by leading operational excellence across sales planning, execution, and fleet management. This position will manage key processes including sales force targeting and alignment, CRM operations, incentive compensation administration, and fleet management while preparing and enabling Compass Pathways' field-facing teams for the successful launch and commercialization of COMP360 and future therapies. This role requires an analytical thinker and the ability to collaborate across functions to ensure our field teams are equipped for success.

Location: Hybrid in our New York City office or remote on the East Coast in the United States.

Reports to: Director, Sales Operations.

Roles and responsibilities(Include but are not limited to):
  • Administer Incentive Compensation plans for the field sales teams and account directors
  • Deliver ad hoc analysis to support sales activity, performance tracking, and strategic decision making
  • Propose design ideas and maintain field sales dashboards
  • Manage, maintain, and distribute sales and activity reports for field sales and leadership teams
  • Partners with field sales on optimal CRM usage and field inquiries
  • Manage and maintain field fleet decisions and usage
  • Manage sales force alignments and work with sales leadership to optimize sales force deployment
  • Maintain sales force sizing, HCP targeting, and call planning models to optimize coverage
  • Ensure all processes adhere to regulatory and ethical standards
  • Maintain documentation and audit readiness for all operational programs
  • Additional needs as required by commercial operations leadership

Candidate Profile:
  • Bachelor's degree in Business, Finances, Analytics, Administration, Operations Management or related field; advanced degree preferred
  • 5-7+ years of experience in commercial operations, sales operations, field force effectiveness, sales enablement, or commercial analytics within the pharmaceutical or biotechnology industry
  • Strong analytical and quantitative skills with proficiency in Excel, PowerPoint, and data visualization tools
  • Expert in Incentive compensation plan administration and design
  • Proven ability to successfully partner with field teams on operations and analytics needs
  • Excellent communication and stakeholder management skills
  • Deep understanding of the pharmaceutical/biotech commercial models and compliance requirements


[For NYC]Compensation Description (annually):

Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

Base pay is one part of the Total Package that is provided to compensate and recognise employees for their work and any role at Compass, regardless of the location, is eligible for additional discretionary bonuses and equity.

[Base salary per annum]:

$140,000-$190,000 USD

Benefits & Compensation:

For an overview of our benefits package and compensation information, please visit "Working at Compass".

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