About the roleAs Senior Manager, Revenue Operations, you own the systems, data, and process that power our go-to-market engine end to end: HubSpot and the wider GTM stack, the reporting and forecasting leadership plans around, the deal desk, and the pipeline process that keeps it all clean.
- This is a senior individual-contributor role, a builder with the judgment of a leader. You will partner with our Heads of Sales, Marketing, and Finance, translate their priorities into one coherent operation, and do the hands-on work yourself, from the CRM field to the leadership dashboard. To keep the role focused, it does not own sales compensation design, quota setting, or territory design; those sit with other teams today.
You will have meaningful ownership from the start and the trust to form a point of view, push back with data, and move the work forward.
What you'll do- GTM Systems & CRM (HubSpot)
- Own HubSpot administration end to end: fields, pipelines, workflows, permissions, and user management.
- Own the customer lifecycle in the CRM, from net-new lead through renewal and upsell, and maintain data quality and completeness across leads, contacts, companies, deals, and other core objects.
- Manage integrations and data flow between HubSpot and the rest of the GTM stack.
- Own the broader tech stack, including sequencing tools, dialers, call recording, and other platforms across marketing, sales, and CS, and lead evaluations, purchases, and deprecations of GTM tooling.
- Reporting, Forecasting & GTM Analytics
- Build a single source of truth for top-level KPIs and full-funnel reporting, and maintain dashboards leadership can self-serve.
- Own recurring revenue and pipeline reporting for leadership meetings, including the analysis and insight, not just the data pull.
- Own the forecast process and cadence across GTM teams, deliver one consolidated forecast to Finance on a fixed calendar, and track forecast accuracy over time.
- Support quarterly planning: build pipeline-coverage and metrics targets by segment and channel, worked back from the company revenue plan so GTM targets and the financial plan align.
- Pipeline, Process & Deal Desk
- Design and maintain sales stages and exit criteria, building on work already underway, and own pipeline hygiene: stale deals, missing data, and process adherence.
- Run the deal desk as the first point of contact for reps on pricing, discounts, and non-standard terms, enforcing the approval thresholds Finance sets.
- Flag revenue-recognition implications before deals close, own a clean handoff from closed-won to billing, and route contracts with Finance and Legal.
- Enablement, Automation & Documentation
- Design the tech stack to be self-serve and scalable, with automation and templates as the default, and build foundational GTM system projects such as lead scoring, routing, and lifecycle automation.
- Create and maintain comprehensive documentation and training for the systems you own.
- Communicate the GTM systems roadmap and project status to the wider team for transparency and prioritization.
- Stay current on new features and technology, especially AI, and make recommendations to the team.
Qualifications- 6+ years in RevOps, Marketing Ops, or Sales Ops at a B2B SaaS company.
- Deep, hands-on HubSpot administration across the full platform, not specialized in a single area such as marketing. You have seen it all, and prior sole-admin experience is a strong plus.
- A track record of cleaning, building, and scaling HubSpot to meet a growing business's needs.
- Working knowledge of B2B SaaS KPIs and the purchase, quoting, and contracting process.
- Direct, data-driven communication, and genuine comfort pushing back on leadership.
- Transparency and accountability in your status updates and on the current state of the systems.
- Experience using AI to multiply your productivity and insight (Claude preferred).
- Hands-on email and landing-page development, mostly HTML and CSS, is a plus.
- Familiarity with the Microsoft 365 ecosystem is a plus.
About Orchestry Orchestry is a pioneering SaaS company in the Microsoft 365 ecosystem, helping organizations simplify, govern, and get more value from their collaboration tools. Our platform empowers IT and business users alike through intelligent automation, governance, and user-friendly design.
We are a remote-first team of smart, kind, low-ego people who take ownership of their work and care about building something that matters. There is plenty of flexibility in how you work, but just as much accountability for what you deliver.
We're growing fast and scaling globally, and we're looking for a Senior Manager, Revenue Operations to own the systems, data, and process behind our go-to-market engine, and to turn multiple team priorities into one well-run revenue operation.
The pay range for this role is:
130,000 - 150,000 CAD per year (Remote)
