Senior Manager, Regulatory Operations and Automation

The Opportunity
The Senior Manager, Regulatory Operations and Automation will lead BetMGM's regulatory operations, regulatory intelligence, and compliance automation functions. This role oversees the collection, maintenance, analysis, communication, and attestation of statutes, regulations, regulatory directives, internal controls, terms and conditions, and policies and procedures across all jurisdictions in which BetMGM operates. The position will lead the use of Governance, Risk, and Compliance (GRC) technology and evaluate artificial intelligence (AI) opportunities and implementation strategies to improve efficiency, accuracy, scalability, and visibility across Compliance operations.

Reporting to the VP, Compliance, the Senior Manager will operate with a high degree of independence and accountability. The role will set priorities, establish quality-control standards, coach and develop talent, lead teams through change, and build cross-functional partnerships. This leader will bring a company-first mindset, make sound decisions in ambiguous situations, clarify ownership, balance stakeholder needs, communicate key decisions, foster innovation, and facilitate constructive resolution of conflict.

Responsibilities

• Lead the regulatory operations and automation strategy, aligning team priorities, technology solutions, and deliverables with Compliance and enterprise objectives.
• Create and maintain a centralized database of regulatory requirements that can be leveraged across multiple verticals, with clear ownership, standardized data elements, version control, searchability, and cross-referencing.
• Oversee the GRC platform and related governance processes.
• Evaluate AI opportunities and implementation strategies to improve efficiencies across regulatory research, monitoring, obligation mapping, change management, document drafting, workflow management, and reporting.
• Partner with Legal, Technology, Product, Risk, Operations, Privacy, Security, and other stakeholders to evaluate risks and controls, and support responsible implementation and adoption.
• Monitor, assess, and track regulatory changes in all jurisdictions in which BetMGM operates; determine business impacts, assign ownership, communicate requirements, and drive timely implementation and closure.
• Respond to regulatory inquiries and coordinate accurate, complete, and timely responses with appropriate internal stakeholders; maintain records of requests, commitments, supporting documentation, and status.
• Oversee monitoring of public meetings, legislative and regulatory developments, standards, directives, and other authoritative sources relevant to BetMGM operations.
• Lead the development and maintenance of internal controls, policies, procedures, and other regulatory documentation for new-market entry and ongoing operations.
• Apply an enterprise mindset to identify opportunities for consistent requirements and controls across products, jurisdictions, and business verticals while preserving jurisdiction-specific obligations.
• Build, coach, and develop a high-performing team through clear expectations, effective delegation, candid feedback, learning opportunities, recognition, and succession planning.
• Promote collaboration, inclusion, constructive challenge, and knowledge sharing across teams; build authentic relationships that support execution and facilitate resolution of conflict.
• Ensure work product and system data are accurate, complete, consistent, professionally drafted, and subject to appropriate review and quality-control measures.
• Perform other related duties as assigned by the VP, Compliance.

Essential Functions

• Must be able to stand or sit and operate computers and other technological devices for extended periods of time

Qualifications

• Master's degree preferred; bachelor's degree required
• 7+ years of progressive experience in regulatory compliance, regulatory operations, regulatory change management, or a related field; gaming experience strongly preferred
• Casino/Sports Wagering experience preferred
• Experience in drafting internal controls is preferred
• Experience in report writing and document management required
• Experience in reviewing, researching and comprehending regulations required
• Demonstrated experience implementing, administering, or optimizing GRC platforms and regulatory obligation or change-management processes is required
• Critical thinking and decision-making skills
• Strong organizational skills
• Ability to work well under pressure in a fast-paced environment
• Understand the dynamics of competing business priorities
• Attention to detail and an analytical mind
• Ability to work both independently and collaboratively
• High level of personal initiative and motivation
• Executive-level communication, stakeholder management, influence, and presentation skills
• Professional, honest and reliable
• Proficiency in MS Word, Excel, PowerPoint and MS Outlook
• 3+ years of people-leadership experience, including responsibility for setting priorities, delegating work, managing performance, coaching talent, and leading through change
• Working knowledge of AI capabilities, risks, governance considerations, and practical implementation approaches in a regulated environment
• Ability to translate complex regulatory requirements and technology concepts into clear business requirements, implementation plans, and executive-level reporting

Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration sponsorship. At this time, this role is not eligible for immigration-related employment authorization sponsorship including H-1B, O-1, E-3, TN, OPT, etc.

Compensation

The pay range for this position is as follows:

125,600.00--167,500.00

Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. This position is also eligible for participation in a performance-based bonus plan.

Gaming Compliance & Licensing Requirements

As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations. Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment. Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification.

In addition, candidates must comply with and support BetMGM's responsible gambling policies, procedures, and initiatives.

This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time.

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