7+ years in Quality Assurance / Software Testing, with 2+ years in a leadership role.
Strong understanding of SaaS software design and delivery processes.
Expertise in implementing shift-left quality practices.
Proven ability to create and enhance QA operating models and standards.
Familiarity with test automation frameworks and CI/CD practices.
Experience in defining metrics and creating informative dashboards.
Excellent communication skills for executive reporting.
Responsibilities
Design and evolve a comprehensive QA Operating Model with clear roles and processes.
Promote shift-left practices in engineering teams to integrate quality earlier in development.
Develop and prioritize an automation strategy for risk reduction and velocity growth.
Conduct internal audits to identify quality gaps and risks across teams.
Establish QA metrics and dashboards for real-time quality visibility to leadership.
Deliver actionable quality health reports to senior management.
Create onboarding and training programs for QA and engineering teams.
Lead and cultivate a skilled QA team, focusing on clear priorities and ownership.
Benefits
Structured onboarding and training programs.
Opportunities for professional development and growth.
Ability to shape and influence quality practices organization-wide.
Collaboration with cross-functional leadership teams.
Full Job Description
What you'll do in this role:
Design, document, and continuously evolve a QA Operating Model that clarifies roles, workflows, and quality gates across the engineering organization.
Drive shift-left adoption and enablement across engineering teams, embedding testing and quality ownership earlier in the development lifecycle.
Own the automation strategy for QA, prioritizing coverage investments that reduce risk and increase release velocity.
Conduct internal process audits to identify gaps, inconsistencies, and risk exposure across teams and product lines.
Define and track QA metrics and build dashboards that give engineering and product leadership real-time visibility into quality health.
Deliver regular quality health reporting to senior stakeholders - translating data into clear, actionable recommendations (not just activity reporting).
Design onboarding and training programs that accelerate domain knowledge acquisition for QA and engineering staff.
Lead, manage, and develop a small, highly-skilled QA team, setting clear priorities and fostering a culture of ownership.
Partner tightly with Engineering & Product leaders to embed quality standards into how the organization plans and ships work.
What success looks like:
A QA Operating Model that is well understood, consistently followed, and continuously improved based on data and feedback.
Shift-left practices are visibly adopted across engineering teams, with quality ownership shared earlier in the software development lifecycle.
Leadership has clear, trusted visibility into quality health through metrics and dashboards, enabling faster, better-informed decisions.
New QA staff ramp up faster through structured onboarding and repeatable enablement materials.
A small, highly-skilled QA team that is engaged, growing, and recognized as a strategic partner across the business.
What we're looking for:
7+ years' experience in Quality Assurance / Software Testing, including 2+ years in a people-management or team-lead capacity.
Strong technical understanding of how modern SaaS organizations design, build, and ship software.
Deep, hands-on knowledge of shift-left quality practices and how to operationalize them at scale.
Demonstrated experience building or maturing QA operating models, standards, or governance frameworks.
Working knowledge of test automation frameworks and CI/CD-integrated testing practices.
Experience defining metrics and building dashboards/reporting that inform executive decision-making.
A genuine passion for process, standards, and continuous improvement - you see structure and process as an enabler.
Strong written and verbal executive communication - can translate data into crisp updates and facilitate decisions.
Preferred experience:
Experience in legal tech, enterprise B2B SaaS, or another regulated/contract-heavy environment.
Familiarity with organizational change management as it relates to rolling out new quality practices.
Experience partnering with Engineering and Product teams on release readiness, communications, and customer impact.
About Aderant
Aderant is a global provider of comprehensive business management software for law firms and professional services organizations. The company offers a suite of solutions that includes time and billing, financial management, practice management, business intelligence, and CRM. Aderant serves more than 3,200 clients in over 30 countries.
