Site: Newton-Wellesley Hospital
Job Summary
The Sr. Manager in this role will oversee the execution of MGB strategy, processes, and infrastructure for the domains of safety, risk and PFR. This role oversees a team of safety, risk, and PFR specialists to support the implementation of standardization of best practices and a system strategy. This role will collaborate with site leadership to execute long and short-term goals for Risk Management, Patient Safety programs, and Patient and Family Relations.
Does this position require Patient Care?
No
Essential Functions
-Support the build out of safety/risk/PFR infrastructure, ensuring standardization in training, processes, and safety responses that are in line with MGB.
-Executes the MGB safety plans including those around event analysis, safety event reporting/management/mitigation.
-Implement the standardized risk management strategy, policies, and procedures, ensuring that risk management activities both align to and augment our approach to patient safety.
-Implement the system-wide safety event reporting system.
-Support as needed for system wide safety events such as recalls, shortages, and other events that impact safety.
-Understand data provided by the system team and use knowledge of local practices to identify areas of opportunity for improvement of patient safety as well as communicate to the system areas that are at risk.
-Execute the MGB quality and clinical compliance strategy within local site ensuring adherence to MGB standardized processes around quality measurement, strategy, prioritized areas, and performance improvement while also providing critical feedback about issues and needs that are arising within local site.
-Liase as needed with local site Risk/Safety/PFR leader to create prospective solutions and performance improvement as a result of safety events. Partner with safety team as needed prospectively to create performance improvement in pursuit of harm avoidance.
-Senior local site manager responsible for Quality Assurance and Performance Improvement QAPI planning and documentation, and updates as needed for board quality committee/patient care assessment committee.
-Serve as the senior local site administrative manager covering compliance activities at local site, ensuring adherence to local site standardized processes around tracer activity, site level preparedness activities, and measuring/monitoring compliance.
-Understand data provided by the system team and use knowledge of local practices and culture to identify areas of opportunity for improvement as well as communicate to the system areas which are at risk.
-Provides strong bi-directional communication between the system and the site, with accountability for distribution of organization communication (including pertinent data and analytics) from MGB to local site and vice versa.
Qualifications
Education
Bachelor's Degree Related Field of Study required or Bachelor's Degree Patient Safety Leadership required and Master's Degree Nursing preferred
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Experience
Safety, Risk Management, and patient family relations. 3-5 years required and Leading process improvement and initiatives and managing teams. 3-5 years required
Knowledge, Skills and Abilities
- Support the build out of safety/risk/PFR infrastructure, ensuring standardization in training, processes, and safety responses that are in line with MGB.
- Executes the MGB safety plans including those around event analysis, safety event reporting/management/mitigation.
- Implement the standardized risk management strategy, policies, and procedures, ensuring that risk management activities both align to and augment our approach to patient safety.
- Implement the system-wide safety event reporting system.
- Support as needed for system wide safety events such as recalls, shortages, and other events that impact safety.
- Understand data provided by the system team and use knowledge of local practices to identify areas of opportunity for improvement of patient safety as well as communicate to the system areas that are at risk.
Additional Job Details (if applicable)
Remote Type
Hybrid
Work Location
2014 Washington Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$99,465.60 - $144,643.20/Annual
Grade
8
