5+ years of leadership experience in coaching or managing teams
7+ years of project management experience with a strong track record
Expertise in Change Management methodologies
Familiarity with PMI Project Management methodologies
Experience in program management and knowledge of project planning tools
Professional certifications such as CSM, PMP, SAFe Agilist, or SAFe Lean Portfolio Manager
Strong understanding of current and emerging technologies for enterprise applications
Responsibilities
Oversee project management processes and ensure adherence to PMO methodology
Monitor and manage IT projects throughout all phases, identifying and addressing issues
Facilitate removal of obstacles to keep projects on track
Mentor and guide Project Managers and Coordinators on best practices
Provide decision-quality information to executive governance forums
Review project documentation for accuracy and compliance
Enhance PMO standards and templates for improved project delivery
Benefits
Health/Dental Benefits
Access to Employee & Family Assistance Program
Defined Benefit Pension plan
Discounts on products and services via Workperks
Full Job Description
Location Address: 100 Queens Quay East, 9th Floor, Toronto
Number of Openings: 1
Pay:
$96,244.00 - $178,668.00
Job Posting Description:
Senior Manager, PMO
This position is onsite #LI-Onsite
Reporting to with the Director, PMO, you will lead and support an effective team of Project Managers, partnering with them to remove obstacles and bringing your leadership and delivery expertise to the day-to-day work. This is not a "manage the templates" role - you will be closely engaged in project dynamics, spot risks others miss, step in when the team is struggling, bringing clarity and momentum to project delivery.
About the Role
Project Delivery and Quality Assurance
Ensure disciplined and effective project delivery by following the established PMO methodology and Project Management best practices.
Actively oversee all IT projects from initiation to closure, inclusive of project objectives, budget, schedule and risks. When projects drift, get directly involved: diagnose root causes, define corrective actions and risk mitigations with Project Managers, and drive them through to resolution.
Remove barriers/blockers, provide guidance and direction in complex project scenarios to ensure projects are moving forward.
Track project interdependencies and portfolio-level risks, coordinate the response, ensuring corrective actions are identified, planned and implemented.
Mentor Project Managers and Project Coordinators on Project Management best practices. As a subject matter expert, provide practical advice on various aspects of project delivery, including stakeholder management, communication, planning, budgeting, scope and procurement management.
Support executive-level governance forums with decision-quality information. Be a trusted advisor to the PMO Director, senior and executive leaders, business stakeholders.
Assess project artifacts for completeness, accuracy, and readiness for project gating.
Working closely with PMO Administration team, provide input into project management standards, guidelines, and templates, (e.g., related to IT projects, Steering Committee meetings and executive reviews).
People Management
Manage all Project Managers and Project Coordinators within the IT Division (FTEs and contractors).
Partner with Project Managers and PCs to develop annual goals and ensure team members are progressing as planned.
Encourage a spirit of collaboration, commitment, and trust.
Contribute to workforce capability planning and skills development within PMO. Support our Talent Acquisition team with PMO related recruiting efforts.
Accountability and Commitments
Guide team members to ensure alignment on commitments made as part of project execution.
Review and contribute to Procurement documents (RFx), Service Agreements, Statements of Work to establish project expectations and delivery baselines for system integrators and third-party vendors as applicable.
Where required, hold project stakeholders - both internal and external to the organization - to their commitments.
Work with team to make sure status reports are accurate, timely and suitable for presentation at the executive level.
Required Skills
Minimum of 5 years of coaching/leadership experience
Minimum of 7 years of project management experience
Change Management experience
Experience with PMI Project Management methodology and Agile delivery. Experience working in a hybrid and/or Product-centric environment.
Program management skills and experience, and significant knowledge of project planning tools with evidence of practical application.
Exceptional leadership and team building skills with the ability to inspire and motivate PM staff.
Excellent analytical, strategic conceptual planning and execution skills.
Effective influencing and negotiation skills, strong ability to gain cooperation, trust and support at the executive level (e.g., Project Steering Committees).
Preferred Skills
MS Project and MS Project Server Experience
Professional designation (CSM, PMP, SAFe Agilist or SAFe Lean Portfolio Manager) is preferred.
Deep understanding of current and emerging technologies and how they may be applied to the enterprise to drive digital business.
We offer a comprehensive suite of benefits including:
