12-18+ years in technology, focusing on infrastructure, cloud, DevOps, SRE, or platform engineering
5+ years in engineering leadership or management
Preferred certifications in Azure, AWS, Kubernetes, VMware, Terraform, ITIL, or Technical Project/Program Management
Strong Technical Program Management experience, including roadmap development and stakeholder communication
Hands-on technical foundation in data center operations and cloud platforms, especially Azure
Strong understanding of DevOps and SRE principles, including automation and reliability engineering
Experience with Terraform, Ansible, Kubernetes, CI/CD tools, and observability platforms
Hands-on experience applying AI/ML to operations
Experience with disaster recovery and business continuity planning
Strong people-management and communication skills, with a focus on mentoring and performance management
Responsibilities
Lead and develop teams in Platform Engineering, Infrastructure, Cloud, DevOps, and SRE
Drive infrastructure and platform modernization across hybrid environments
Establish and mature DevOps, SRE, and automation practices
Lead AIOps adoption for improved reliability and incident response
Own platform availability, reliability, and operational excellence
Coordinate cross-functional initiatives with various stakeholders
Communicate program status and strategic priorities to leadership
Benefits
Annual employee bonus program
Robust Wellness Program
Generous paid-time-off (PTO)
11 paid holidays, 1 floating holiday, birthday off, and 2 volunteer days
Excellent 401(k) Retirement Saving Plan with employer match
Robust employee recognition program
Tuition reimbursement
Opportunity to make a difference in the community
Full Job Description
The Job
The Senior Manager, Platform Engineering leads and manages the hybrid infrastructure and platform engineering organization spanning on-premises data centers, Azure/AWS cloud, DevOps, Site Reliability Engineering (SRE), automation, and observability. This role combines people leadership, technical leadership, and Technical Program Management (TPM) while driving infrastructure modernization, cloud adoption, platform reliability, automation, and complex cross-functional technology initiatives.
You Will
Lead and develop teams responsible for Platform Engineering, Infrastructure, Cloud, DevOps, and SRE, including mentoring engineers and technical leads and establishing a culture of accountability, automation, and continuous improvement.
Provide leadership across a hybrid environment, including on-premises data centers and public cloud platforms.
Drive infrastructure and platform modernization, including data center, server, storage, virtualization, application, and cloud migrations.
Establish and mature DevOps, SRE, Infrastructure-as-Code, CI/CD, automation, and observability practices.
Lead AIOps adoption to improve reliability using ML-driven anomaly detection, predictive capacity planning, and intelligent incident response.
Own platform availability, reliability, scalability, performance, and operational excellence.
Lead DR/BCP strategy, backup and recovery, resiliency planning, and disaster recovery testing.
Drive technical programs from strategy through execution, including roadmaps, milestones, dependencies, risks, resources, and deliverables.
Coordinate initiatives across Infrastructure, Networking, Security, Architecture, Application Development, vendors, and business stakeholders.
Provide clear communication to leadership on program status, operational health, risks, dependencies, and strategic priorities.
We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.
Actively support the achievement of SCAN's Vision and Goals.
Other duties as assigned.
Your Qualifications
Bachelor's Degree or equivalent experience
12-18+ years of progressive technology experience, with a strong background across infrastructure, cloud, DevOps, SRE, or platform engineering.
5+ years of engineering leadership or management experience.
Relevant certifications in Azure, AWS, Kubernetes, VMware, Terraform, ITIL, or Technical Project/Program Management are preferred.
Strong Technical Program Management experience, including roadmap development, project and program planning, cross-functional delivery, dependency management, risk management, stakeholder communication, governance, and executive reporting.
Hands-on technical foundation in data center operations, including physical and virtual servers, VMware, SAN/storage, networking, switches, compute, and hardware lifecycle management.
Strong hands-on expertise with the Azure cloud platform, including App Services, Function Apps, Azure SQL, Storage/Blob, Entra ID, Azure Monitor, and cloud governance.
Strong understanding of DevOps and SRE principles, including reliability engineering, incident management, SLIs/SLOs, automation, and reduction of operational toil.
Experience with Terraform, Ansible, Kubernetes/AKS/EKS, CI/CD, Azure DevOps, GitHub Actions, Jenkins, or similar technologies.
Strong observability experience across metrics, logs, traces, dashboards, monitoring, and alerting, using platforms such as Grafana, Datadog, Azure Monitor, CloudWatch, or similar.
Hands-on experience applying AI/ML to operations, including anomaly detection, event correlation, predictive scaling, and automated root-cause analysis.
Experience with DR/BCP, high availability, resiliency, RTO/RPO, backup and recovery, failover, and disaster recovery testing.
Strong understanding of networking, identity and access management, authentication, security controls, secrets management, infrastructure security best practices, and security and compliance frameworks such as NIST, CIS, SOC 2, HIPAA, and ISO 27001.
Strong people-management and communication skills, with experience in hiring, mentoring, coaching, performance management, developing technical talent, vendor management, technology evaluations, resource and capacity planning, budgeting, infrastructure lifecycle management, and working with engineers, architects, security teams, business stakeholders, vendors, and executive leadership.
Leadership - Develops managers and aligns teams to achieve departmental goals
Problem Solving - Makes sound decisions in ambiguous, high-risk situations with cross-functional or departmental impact
Strategic Mindset - Formulates departmental strategies and aligns managers, resources, and initiatives to organizational goals
Communication - Influences across teams, communicates complex decisions, and builds alignment among managers and stakeholders
What's in it for you?
Base salary range: $150,000 to $215,975annually
An annual employee bonus program
Robust Wellness Program
Generous paid-time-off (PTO)
11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days
Excellent 401(k) Retirement Saving Plan with employer match
Robust employee recognition program
Tuition reimbursement
An opportunity to become part of a team that makes a difference to our members and our community every day!
We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!
