Bachelor's degree or equivalent work/military experience
5 years of operations experience
Proficiency in Microsoft Office (PowerPoint and Project)
P&L experience preferred
Strong leadership and collaboration skills
Excellent analytical, communication, and time management skills
Responsibilities
Ensure compliance with contract metrics
Maintain high operational standards
Hire, train, and develop staff
Direct front line management staff
Manage contract drivers across multiple regions
Build customer relationships for operational improvements
Oversee P&L
Benefits
Supplemental health insurance (medical, dental, vision)
Life, short-term, and long-term disability insurance
Pension with company matching contribution
Company paid holidays
Paid-time-off (PTO)
Full Job Description
As a Senior Manager, Last Mile Operations at RXO, you will provide support to home delivery services for multiple clients and field operations. You'll also maintain positive and ongoing relationships with external customers, location managers and operators, while generating positive customer satisfaction.
What your day-to-day will look like:
Ensure compliance with specified contract metrics
Maintain high standards for all operational activities
Hire, train, develop and appraise staff effectively; develop a contractor base team
Direct and guide front line management staff
Manage contract drivers who are operating up to 7 days per week in multiple regional locations
Build relationships with customers to ensure continuous operating improvements
Oversee P&L
Work with national sales team to facilitate new avenues of growth
At a minimum, you'll need:
Bachelor's degree or equivalent related work or military experience
5 years of operations experience
Experience with Microsoft Office (PowerPoint and Project)
It'd be great if you also have:
P&L experience
Proven leadership and collaboration skills with experience effectively supervising, coaching and influencing employees
Excellent analytical, communication and time management skills
Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Our Benefits
Supplemental health insurance (medical, dental and vision)
Life, Short-term, and Long-term disability insurance
Pension with company matching contribution
Company paid holidays
Paid-time-off (PTO)
Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities.
