Work Location:
Toronto, Ontario, Canada
Hours:
37.5
Line of Business:
Technology Solutions
Pay Details:
$115,600 - $163,200 CAD
This role is temporarily eligible for a pay premium above the posted salary range that is reassessed annually. You are encouraged to have an open dialogue with your recruiter who can provide more specific pay details for this role.
Job Description:
Department Overview:
Resilience Management is an enterprise-level team within the Protect Platform, Global Technology and Solutions (GTS) pillar for the TD Bank Group, providing first line of defense and protection coverage for TD customers, shareholders, and employees. The Resilience Management team leads TD Disaster Recovery, Availability, Operational Resilience and Business Continuity first line of defense requirements, governance and oversight.
Job Details - What You’ll Do:
Reporting directly to the Vice President, Resilience Management within Protect Platform, the Operational Resilience Advisor will act as the key voice of the resilience program while providing value-added support to effectively and efficiently support, measure, manage, and report on the state of resilience health for an assigned portfolio.
The ideal candidate will demonstrate an operational resilience depth of knowledge while being able to communicate quantitative/qualitative resilience information, program updates, and key insights in a clear and compelling way (verbal presentation, executive summaries, storyboarding with risk metrics) for diverse audiences from executive business leadership to governance and control teams.
The role collaborates with multiple stakeholders including aligned portfolio executives, partners, governance and control teams (1B) and enterprise risk and control functions (2LOD).
As a valued member of our Resilience Management, you will:
- Interact on a weekly and monthly basis with your assigned portfolio, providing insights while providing quality, portfolio aligned assurance oversight and guidance to executive management, governance and control teams. This includes providing visibility into key and more granular performance metrics, program timelines, requirements, emerging trends within Business Continuity and Operational Resilience, and areas requiring management attention.
- Lead required operational resiliency activities required under the program for the assigned portfolio, from operational resiliency testing to facilitating observation management resulting from a test with the assigned portfolio.
Where Youll Work:
After completing requisite onboarding, training and cross-training sessions, our current business model policy is 4Office Focused4, currently defined as 4Real estate not ready (2 days in office per week).4 Resilience Management currently has in-office real estate footprints in Toronto and Mount Laurel. Whether working in-office or remotely offsite (which will require a secure, private workspace with a stable internet connection), you will be expected to collaborate with team members and business partners or work independently to fulfill the job responsibilities as well as participate in team events and experiences. The hiring manager will provide more information about how this works for the team.
Job Requirements 60 What You Need to Succeed:
Required:
- University/College education, with focus on Business Management, Finance, Commerce, Business, Statistics and Mathematics (having already obtained or working towards a professional designation/certification). 10+ years of experience operating in one of the business portfolios (Canadian Personal Bank, Canadian Commercial Bank, US Banking, TDS, Wealth Management) or in a Governance/Control/1B function/2LOD supporting/operating in the business portfolio.
- Deep understanding of regulatory requirements related to resiliency (e.g., OSFI E-21), process and control methodologies, risk assessments and scenario testing.
- Strong working knowledge of Microsoft 365 (i.e., Excel, PowerPoint, Word, Teams, Co-Pilot). Results-focused individual with an ability to influence decisions using data, leveraging business interpretation and analysis skills.
- Strong analytically-anchored thinker 60 proven ability to understand and proactively identify key risks and issues, demonstrates strong critical reasoning, pro-actively recommends proposals and solutions, challenges whether status quo/calculated results are rational or require additional justification.
- Skilled oral and written communicator, comfortable presenting with demonstrated ability to digest complex information and summarize it in a clear, concise fashion (for executive-level consumption).
Preferred:
- Prior experience working in or supporting Resilience Management functions (BCM, Operational Resiliency, Crisis, 1B, 2LOD).
- Energetic, enthusiastic, pro-active self-starter 60 willing to 4roll up the sleeves4 to deliver results in the short-term while building for the long-term; agile, adaptable, 4can-do4 attitude, high degree of responsiveness and initiative.
- Robust organizational skills with the ability to work in a challenging environment and manage multiple deadlines and priorities, with a proven record of executing with excellence and making an impact.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, were committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development
If youre interested in a specific career path or are looking to build certain skills, we want to help you succeed. Youll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If youre passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
Were committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.
Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Sans Objet
