Walgreens

Senior Manager, Operational Excellence (Supply Chain)

Walgreens$110K — $130K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree and at least 4 years of experience in supply chain or business roles, or High School/GED plus 7 years of relevant experience.
  • At least 2 years of experience in making financial decisions in the workplace.
  • Minimum 2 years of direct, indirect, or cross-functional team leadership.
  • Willing to travel up to 10% for business purposes.
  • Preferred: Bachelor's Degree with 10+ years in Supply Chain, Operations, or Distribution Center environments; Lean Black Belt certification is a plus.

Responsibilities

  • Leads design and deployment of Operational Excellence strategies across distribution centers.
  • Implements innovative processes and solutions that align with strategic goals.
  • Engages regularly with senior management to discuss functional areas and stakeholder concerns.
  • Fosters a high-performance culture focused on collaboration and continuous improvement.
  • Manages relationships with third-party service providers from selection to performance evaluation.
  • Promotes knowledge sharing and teamwork across functional areas to meet objectives.
  • Champions company initiatives that align with the vision and drive engagement.

Benefits

  • Comprehensive health insurance and wellness programs.
  • Retirement savings plan with company contribution.
  • Professional development and training opportunities.
  • Flexible work arrangements and travel opportunities.
  • Diversity and inclusivity initiatives within the workplace.
Full Job Description
Job Description

Job Summary

Responsible for leading the design, deployment, and sustainment of Operational Excellence strategies across the distribution center network. This role drives continuous improvement by embedding Lean principles, standard work, and a performance management system to improve safety, quality, and service while eliminating loss and enhancing productivity. The Senior Manager partners cross-functionally with DC leadership to build capability, develop talent, and deliver measurable business results through structured problem solving and system-based thinking.

Job Responsibilities
  • Executes and/or oversees processes and approaches, working with long-term perspective; translates strategic goals into actionable tactics and objectives. Works on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives.
  • Ensures the development of innovative approaches, processes, and solutions that support department and division strategies. Implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results. Erroneous decisions will result in critical delays in schedules and/or unit operations and may jeopardize overall business activities
  • Interacts regularly with senior management or executive levels on matters concerning several functional areas and or stakeholders. Requires the ability to change the things of, or gain acceptance from others in sensitive situations, without damage to the relationship
  • Creates and fosters high performance culture, focused on engagement, accountability, innovation, collaboration, and continuous improvement.
  • Owns and manages relationships with third party service providers, including partner selection, contract negotiation, and performance management.
  • Transfers knowledge across functional lines, promoting teamwork, and empowerment to achieve established objectives.
  • Champions company initiatives, connecting efforts to company vision and purpose and driving increased engagement.
  • Monitors industry trends, best practices, and regulatory issues as they relate to specific area(s) of responsibility and shares learnings, as appropriate, with direct reports and peers.
  • Plans, develops and manages departmental expense and capital budgets. Establishes and assures adherence to budgets, schedules, work plans and performance requirements.
  • Develops and mentors staff through on-boarding, open communication, training and development opportunities and performance management processes; builds and maintains employee morale and motivation; ensures the team is appropriately staffed with required competencies; fosters a diverse and inclusive workplace.
Work Environment
  • Primarily based in a distribution center environment.
  • Ability to travel up to 50% to support multiple sites (if applicable.)
  • Exposure to warehouse conditions (temperature variations, equipment, etc.)

External Basic Qualifications

  • Bachelor's Degree and at least 4 years of experience in a supply chain or business role OR a High School/GED plus 7 years of experience in a supply chain or business role.
  • At least 2 years of experience contributing to financial decisions in the workplace.
  • At least 2 years of direct leadership, indirect leadership and/or cross-functional team leadership.
  • Willing to travel up to 10% of the time for business purposes (within state and out of state).


Preferred Qualifications

  • Bachelor's Degree and at least 10 years of experience in Supply Chain, Operations, or Distribution Center environments.
  • At least 4 years of leadership experience (direct or indirect team leadership, project leadership, or influence-based leadership.)
  • Demonstrated experience applying Lean principles and tools in an operational setting.
  • Lean Black Belt certification (or equivalent practical experience.)
  • Experience leading cross-functional continuous improvement initiatives with measurable results.
  • Experience facilitating structured problem solving and root cause analysis.
  • Strong communication and influencing skills with the ability to engage all levels of the organization.
  • Experience working with performance metrics, data analysis, and continuous improvement tracking.

About Walgreens

Walgreens is the nation's largest drugstore chain with fiscal 2010 sales of $67 billion. The company operates 7,689 drugstores in all 50 states, the District of Columbia and Puerto Rico. Each day, Walgreens provides nearly 6 million customers the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services, and advice in communities across America. Walgreens scope of pharmacy services includes retail, specialty, infusion, medical facility, and mail service, along with respiratory services. These services improve health outcomes and lower costs for payers including employers, managed care organizations, health systems, pharmacy benefit managers, and the public sector. Take Care Health Systems is a Walgreens subsidiary that is the largest and most comprehensive manager of worksite health centers and in-store convenient care clinics, with more than 700 locations throughout the country.

Walgreens Careers

Joining Walgreens means becoming part of a team dedicated to inspiring health and well-being across America. As a cornerstone of the community, Walgreens offers unparalleled job opportunities in the retail and healthcare sectors, making it an ideal place for professional growth and innovation. Work You’ll Do At Walgreens, every position contributes to our mission of delivering premier health solutions while ensuring a diverse and inclusive workplace that fosters growth. Our team members are at the forefront of transforming customer experiences through dedication and expertise. Lead with Innovation and Leadership Embrace the opportunity to lead at Walgreens, where we combine industry expertise with a culture of innovation. Our leadership is committed to nurturing a professional environment where ideas thrive and leadership skills are honed through comprehensive diversity training and leadership development programs. Engage in Meaningful Work Join a team that values hard work and creativity, where your skills will be enhanced through challenging projects and collaborative team efforts. Walgreens is not just about filling prescriptions—it's about offering solutions that promote healthier communities. Explore Career Opportunities Whether you're looking for an entry-level position or a more advanced professional role, Walgreens offers a range of career paths in dynamic business areas. From in-store roles to corporate support, our job opportunities are designed to fit a variety of skills and interests. Internship and Employment Benefits Start your career with a Walgreens internship and gain hands-on experience that paves the way for future employment. Our interns work on real projects that matter, gaining skills that are crucial for future success. Full-time team members enjoy a wealth of benefits, including comprehensive health coverage, retirement plans, and exclusive employee discounts. Invest in Your Career Growth Walgreens is committed to the career development of our employees. We provide resources and training that encourage continuous learning and career advancement. With support for certifications and networking opportunities, team members can expand their professional horizons and achieve their career goals. Stay Connected Join Our Team Discover the diverse range of hiring opportunities at Walgreens by exploring open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players ready to make a significant impact. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work at Walgreens. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at Walgreens. At Walgreens, we are excited to see where your ambition takes you. Join us and be part of a team that is dedicated to shaping the future of health and wellness for everyone.
Learn more about Walgreens
Size
202,000 employees
Market Cap
$32.8 billion
Industry
Net Income
-$696 million
Founded
1901
5 Year Trend
+2.3%
Revenue
$141.5 billion
NASDAQ

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