Senior Manager, GTM Strategy & Operations, DoorDash for Business

DoorDash

$170K — $250K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in GTM Strategy & Operations, Sales Strategy, or consulting; direct people management experience required.
  • MBA from a top-tier university.
  • Track record of leading cross-functional workstreams with measurable business outcomes.
  • Highly analytical with advanced SQL fluency, translating complex data into actionable insights.
  • Proficient in AI, automation, and emerging technologies for business efficiency.
  • Deep understanding of B2B GTM motions across Sales, Marketing, and Customer Success.
  • Hands-on experience with GTM tools and systems like Salesforce and BI platforms.

Responsibilities

  • Own the strategic roadmap for lead generation, event strategy, GTM systems, and enablement.
  • Execute strategies while building for scale—partner with key teams for alignment.
  • Use data-driven insights to identify trends, gaps, and opportunities.
  • Lead and develop a high-performing GTM Strategy & Operations team.
  • Collaborate with various teams to translate insights into actionable strategies and revenue priorities.
  • Navigate ambiguity to define new GTM opportunities and create playbooks.
  • Develop training and mechanisms for consistent GTM execution.

Benefits

  • 401(k) plan with employer matching.
  • 16 weeks of paid parental leave.
  • Wellness benefits and commuter benefits match.
  • Paid time off and paid sick leave according to applicable laws.
  • Medical, dental, and vision benefits.
  • 11 paid holidays and disability insurance.
  • Family-forming assistance and mental health programs.
Full Job Description
About the Role

DoorDash for Business is seeking a Sr. Manager, GTM Strategy & Operations to help shape and scale the revenue engine across lead strategy, event strategy, systems strategy, and enablement strategy.

This leader will partner closely with Sales, Marketing, Revenue Operations, Product, Customer Success, Analytics, Finance, and General Management to turn business priorities into scalable GTM programs, operating rhythms, systems, and insights. The role requires a strategic operator who can move fluidly between executive-level strategy, hands-on analytics, cross-functional execution, and people leadership.

You will manage an existing high-performing team and be expected to create incremental value by sharpening priorities, improving analytical rigor, elevating strategic thinking, and helping strong operators deliver even greater business impact.

Reporting to the Head of Growth Strategy and Operations, DoorDash for Business, you will work closely with operators, field teams, product and other teams to make your vision a reality.
You're excited about this opportunity because you will...
  • StrategizeOwn the strategic roadmap for lead generation, event strategy, GTM systems, and enablement. Understand Sales, Marketing, Customer Success, and leadership needs to prioritize opportunities by revenue impact, operational leverage, and customer experience, developing scalable solutions to enhance GTM execution.
  • OperateExecute granularly while building for scale. Partner directly across Sales, Marketing, Revenue Operations, Analytics, Product, Finance, and Customer Success to drive short- and long-term GTM priorities, translating strategy into operating rhythms, workflows, dashboards, and measurable outcomes.
  • BuildUse a data-driven approach to identify funnel trends, conversion gaps, event opportunities, system inefficiencies, and enablement needs. Apply SQL, AI, automation, and BI tools to quantify impact, scale processes, and enhance GTM pipeline generation, conversion, and growth.
  • LeadLead and develop an existing high-performing GTM Strategy & Operations team. Drive incremental value for strong performers by refining priorities, sharpening analytical rigor, elevating executive storytelling, and focusing on high-impact business opportunities.
  • CollaboratePartner with Sales, Marketing, Revenue Operations, Product, Customer Success, Finance, Analytics, and Enablement to translate GTM insights into action and align teams on lead strategy, event execution, systems improvements, enablement programs, and revenue growth priorities.
  • ConstructNavigate ambiguity to structure undefined GTM opportunities by creating new playbooks, ownership models, and operating cadences. Independently drive problems from identification through diagnosis, execution, and measurement.
  • EnableDevelop playbooks, training, and adoption mechanisms for consistent GTM execution. Ensure Sales, Marketing, Customer Success, and cross-functional partners have the tools, systems knowledge, and operational clarity to elevate performance.
We're excited about you because...
  • You have 5+ years of experience in GTM Strategy & Operations, Sales Strategy, Business Operations, commercial strategy, or consulting and 5+ years at a leading strategy consulting firm, ideally McKinsey & Company, Bain & Company, or Boston Consulting Group; direct people management experience is required, and high-growth B2B or marketplace experience is preferred.
  • You have an MBA from a top-tier university
  • You have a proven track record of leading complex cross-functional workstreams across lead strategy, event strategy, GTM systems, and enablement, driving alignment across stakeholders, and delivering measurable business outcomes.
  • You are highly analytical and can translate complex datasets into actionable recommendations that influence senior decision-making. Advanced SQL fluency is required.
  • You are AI-forward and use AI, automation, and emerging technologies to improve team efficiency, accelerate insights, streamline reporting, and scale business impact.
  • You deeply understand B2B GTM motions across Sales, Marketing, Customer Success, and Revenue Operations, including lead management, funnel conversion, attribution, event ROI, pipeline generation, and sales productivity.
  • You have hands-on experience with GTM systems and tools, including Salesforce, marketing automation platforms, attribution systems, sales engagement tools, and BI platforms such as Tableau, Looker, or Power BI.
  • You are an exceptional people leader who can manage and elevate an already high-performing team through sharper prioritization, stronger analytical rigor, clearer operating rhythms, and higher-quality strategic guidance.
  • You are a strong executive communicator who can turn ambiguous business problems, data, and operational recommendations into clear, compelling narratives.
  • You thrive in ambiguity, proactively identify opportunities, build scalable solutions, and drive execution from strategy through implementation.


Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:
  • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
  • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).


The national base pay range for this position within the United States, including Illinois and Colorado.

$170,000-$250,000 USD

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