Senior Manager, Global Record-to-Report (R2R) Process Owner - Operate

7/24/26

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Job Type: Permanent Work Model: Hybrid Reference code: 134080 Primary Location: Toronto, ON All Available Locations: Toronto, ON

Summary

We are seeking an experienced Global Record-to-Report (R2R) Process Owner to lead and govern end-to-end R2R operations within a large-scale global Finance Managed Services environment. This role is responsible for driving operational excellence, compliance, process standardization, transformation, and client satisfaction across multiple global delivery locations.
The successful candidate will serve as the functional leader for R2R operations, partnering with senior finance executives, leading geographically dispersed teams, and driving continuous improvement initiatives. This is an ideal opportunity for a strategic finance leader who combines deep accounting expertise with strong stakeholder management, operational governance, and transformation experience

What will your typical day look like?

• Lead and oversee the end-to-end Record-to-Report process across multiple global delivery centers.
• Drive consistency, standardization, and governance across key finance processes including General Ledger, Journal Entries,
• Month-End Close, Fixed Assets, Intercompany Accounting, Reconciliations, and Financial Reporting.
• Partner with senior client stakeholders, including Controllers, Finance Directors, and CFO organizations, to provide operational updates, business insights, and strategic recommendations.
• Monitor operational performance against SLAs, KPIs, and contractual commitments while proactively managing risks and escalations.
• Lead global teams across multiple regions and time zones, fostering collaboration, accountability, and high performance.
• Drive finance transformation initiatives focused on automation, process optimization, digitization, and operational excellence.
• Support internal and external audits, ensuring compliance with accounting standards, internal controls, and regulatory requirements.
• Develop executive dashboards, governance reporting, and performance scorecards to provide visibility into operational health and business outcomes.
• Partner with technology teams to implement workflow enhancements, automation solutions, reconciliation tools, and reporting capabilities.
• Identify opportunities to improve close cycle times, reconciliation effectiveness, productivity, and overall finance service delivery performance.

About the team

This is your opportunity to work in Operate at Deloitte. Operate services harness the latest technologies, talent, and capabilities from all over the world to deliver ongoing outcomes and client value. We do more than traditional business process outsourcing. We do more than just "keeping the lights on." We work shoulder-to-shoulder with clients and their customers, constantly adapting to the pace of change, to ideate, innovate, and embed continuous advantage at the heart of their operations. And we do it with the kind of drive and passion that comes from loving what you do-and who you do it with.

Enough about us, let's talk about you

You are someone with these skills, experience and qualifications:

• Bachelor's degree in Accounting, Finance, Business Administration, or a related discipline.
• Professional accounting designation such as CPA, CA, CMA, ACCA, or equivalent is strongly preferred.
• 10+ years of progressive experience in Finance and Accounting operations.
• 5+ years of experience leading global Record-to-Report (R2R) functions.
• Experience managing Finance Shared Services, Global Business Services (GBS), Managed Services, or BPO operations.
• Deep expertise in:
  
  • General Ledger Accounting
  • Journal Entry Processing
  • Month-End and Year-End Close
  • Financial Reporting
  • Balance Sheet Reconciliations
  • Fixed Assets Accounting
  • Intercompany Accounting
  • Accruals and Provisions
• Strong understanding of IFRS, US GAAP, SOX compliance, and internal control frameworks.
• Proven experience managing geographically dispersed teams across multiple countries and time zones.
• Strong client-facing experience with executive stakeholder management responsibilities.
• Experience managing and improving KPIs, SLAs, governance frameworks, and service delivery performance.
• Exceptional leadership, communication, negotiation, and relationship-management skills.
• Strong analytical and problem-solving capabilities with a focus on operational excellence and continuous improvement.

It would be great for you to have some of these nice to haves as well:

• Experience leading large-scale finance transformation programs.
• Hands-on experience with ERP platforms such as:
  
  • Oracle
  • SAP
  • Workday
  • Microsoft Dynamics
• Experience with financial close and reconciliation tools such as:
  
  • BlackLine
  • Trintech
  • ARCS
  • Similar reconciliation management platforms
• Lean Six Sigma certification or continuous improvement experience.
• Experience implementing automation, AI, workflow, and digitization initiatives within finance operations.
• Experience working in multinational managed services or outsourcing environments.
• Knowledge of advanced financial analytics, reporting automation, and process intelligence solutions.
• Strong background in operational governance, compliance management, and risk mitigation.
• Experience presenting to executive leadership teams, steering committees, and board-level stakeholders.
• Proven track record of driving process harmonization, standardization, and global transformation initiatives.

Total Rewards

The salary range for this position is $112,000 - $208,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.