Role SummaryThe Senior Manager, US Neurology Field Insights & Analytics will report into the Sr. Director, Head of Strategic Business Insights team within the US Strategy and Business Excellence department that oversees corporate and pipeline strategy, business insights, and shared operations among other responsibilities.
The Senior Manager will support the US Neurology business as a pivotal partner in defining, understanding, and developing the strategy and expectations for our first Neurology launch. The individual will be responsible for planning, budgeting and executing pre- and post- launch field insights and analytics to inform the product plans, expectations and strategy.
The Senior Manager, US Neurology Field Insights & Analytics will act in an enterprise capacity to engage in active collaboration across multiple functions including Sales and Marketing, Medical, Market Access, Market Research, Competitive Intelligence, Analytics, New Product Planning, and US Leadership.
Primary Responsibilities- Field Force Effectiveness
- Lead neurology analytics for field force sizing, targeting analytics, segmentation insights, call planning inputs, and performance measurement, partnering with sales operations
- Serve as the embedded field business liaison for the neurology franchise, ensuring analytics needs, field feedback, customer insights, and business-unit priorities are clearly defined and represented.
- Identify opportunities to improve launch readiness, field execution, account prioritization, and customer impact.
- Reinforce systems training within the glioma business by helping field and franchise stakeholders apply tools, reports, and insights effectively in day-to-day decision-making.
- Commercial Analytics Leadership
- Lead sales analytics strategy for the neurology franchise, including performance analytics for current and future neurology indications, customer segment identification, and field execution priorities.
- Serve as the primary advisor to Sales and Commercial Leadership on neurology trends, opportunities, risks, and implications for neuro-oncology field execution.
- Drive development of neurology analytics frameworks pre- and post-launch that support strategic and tactical decision-making across brand, field, account, and customer engagement priorities.
- Translate complex datasets into actionable business recommendations for senior leadership.
- Sales Performance & Business Intelligence
- Define neurology reporting requirements and translate field, franchise, and leadership needs into clear analytics specifications, partnering with centralized teams for implementation where applicable.
- Own neurology KPI definition and interpretation sales performance analytics, and non-system/ad hoc reporting requirements for the neurology team and related lifecycle priorities.
- Monitor key market and customer metrics
- Define and deliver monthly and quarterly neurology business reviews highlighting key opportunities, risks, and recommended actions.
- Strategic Insights & Cross-Functional Partnership
- Partner closely with Sales, Marketing, Market Access, Forecasting, Finance, Commercial Operations, and the Analytics and Market Insights team.
- Integrate multiple data sources to generate a holistic view of business performance.
- Support neurology launch readiness, brand planning, long-range planning and lifecycle management activities.
- Provide ad hoc analytical support for key neurology business initiatives, strategic priorities, QBR preparation, and business-unit-driven reporting needs.
Education and Required Skills- Bachelor's degree in Business, Economics, Statistics, Mathematics, Data Analytics, Life Sciences, or related field.
- 6+ years of experience in pharmaceutical sales analytics, commercial analytics, business intelligence, or related functions.
- Neurology or rare disease pharmaceutical or biotechnology experience preferred. Launch planning experience in rare diseases and/or neurology is a plus
- Demonstrated ability to influence senior stakeholders and drive business decisions through analytics.
- Ability to think critically about issues and understand context and likely challenges; ability to balance strategic awareness and direction setting with consistent tactical results
- Persuasive written and verbal communication skills, ability to lead, influence, resolve conflict and drive consensus among diverse cross functional stakeholders
- Effective resource/vendor management; can determine the appropriate use of internal vs. external resources and delivers results on time and on budget
- Is flexible, innovative and adaptable. Demonstrated ability to work in a fast-paced working environment and work diplomatically and tactfully with others
- Strong technical knowledge of modelling tools (e.g. Excel) and data sources (e.g. claims, Rx)
Travel and Location- Boston-area preferred, with an ability to be in office in accordance with company policy (2-3 days/week)
- Travel ~10% of the time for meetings/workshops with Global (Paris), external conferences, and internal meetings/off-sites
Job DescriptionCandidate ProfileSalary RangeThe salary range for this role is $160,000 - $182,000. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. We may ultimately pay more or less than the posted range, and the range may be modified in the future. Employees in this position are also eligible for Short-Term and Long-Term incentive programs. Servier also offers a competitive and comprehensive benefits package that includes benefits such as medical, dental, vision, flexible time off (Servier provides unlimited sick time and flex time, and does not accrue time off), 401(k), life and disability insurance, recognition programs among other great benefits (all benefits are subject to eligibility requirements). For more information on our benefits, please visit this link.
