Senior Manager, Enterprise Change ManagementWhat You'll DoDesign change experiences that help people thrive- Design and deliver integrated, human-centered change experiences, strategies, and tactics that help employees, leaders, managers, and teams prepare for and thrive through enterprise transformation.
- Partner with business leaders and cross-functional teams to build organizational capability, accelerate adoption, and deliver measurable business outcomes.
Innovate the future of change- Contribute to the design and evolution of the Genesys Way of Change, helping transform change into a strategic enterprise capability.
- Develop scalable methodologies, AI-enabled workflows, governance, and tools that automate routine work, elevate the employee experience, and enable change practitioners to focus on high-value activities.
- Continuously evolve change practices by leveraging AI, data, and emerging technologies to simplify, standardize, and scale how change is designed and delivered.
Drive change excellence- Lead multiple enterprise change initiatives, managing priorities, plans, risks, dependencies, and delivery to ensure successful outcomes.
- Roll up your sleeves to deliver meaningful change every day while helping build the future of enterprise change-because creating what's next starts with practicing it today.
- Measure adoption, employee experience, and business outcomes, using insights to continuously improve change effectiveness and organizational capability.
Influence and enable leaders- Coach leaders and managers to confidently lead change while building enterprise-wide change capability.
- Build trusted partnerships, influence strategic decisions, and mentor fellow practitioners to strengthen how Genesys leads change across the organization.
Compensation:This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.
$134,600.00 - $236,800.00
Benefits:- Medical, Dental, and Vision Insurance.
- Telehealth coverage
- Flexible work schedules and work from home opportunities
- Development and career growth opportunities
- Open Time Off in addition to 10 paid holidays
- 401(k) matching program
- Adoption Assistance
- Fertility treatments
Click here to view a summary overview of our Benefits.
Working at Genesys- AI at enterprise scale - Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
- A flexible-first culture - Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
- Growth in the AI era - Build future-ready skills through mentorship, learning programs, leadership development and education support.
- Time to recharge and give back - Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
- Recognized globally - Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.
Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.
What Happens After You ApplyAfter you apply, here's what you can typically expect:
- Our Talent Acquisition team reviews your application with the hiring team.
- A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.
- Next, you'll meet the hiring manager and other members of the interview team.
- We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.
- After interviews are complete, our team will follow up with the final steps.
Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.
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Be the one building what's next - where AI, experience and impact come together.Employee ReferralIf a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.
