10/15/26
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Job Type: Permanent
Work Model: Hybrid
Reference code: 135427
Primary Location: Toronto, ON
All Available Locations: Toronto, ON
--What will your typical day look like?You will serve as a trusted advisor to executive clients, leading them through their most complex Business and Organizational Transformation programs. You understand that strategy is realized through helping navigate transformation and implementing change at scale and at pace. Based on your knowledge of the trends in the Financial Services & Insurance industry, you support clients in navigating complex technology and business transformations, and design and implement change management programs to achieve sustainable business and human outcomes.
With your deep Financial Services & Insurance expertise, you'll lead consulting teams to innovate, design, and implement across sectors such as Banking, Insurance, and Investment Management. As a Senior Manager on this team, you'll positively influence clients, teams, and individuals. As part of this, you'll lead by example and develop a broader team through coaching and mentorship.
Additionally, you will be accountable to lead business development priorities and support innovation and growth on topics like GenAI, and Future Workforce with the Leadership Team. You will participate in Financial Services & Insurance-specific client accounts and be accountable for relationship management to grow and sustain the practice.
About the teamThe
Organization & Work Transformation (OWT) practice delivers the optimal suite of services to unlock human potential and create productive, adaptable organizations that are resilient to risk and fit for the future. Our purpose is to build organizations of the future and make work better for people by architecting transformations that elevate the people experience and drive human performance in alignment with business strategy.
The
Strategic & Technology Change (STC) team helps leaders, teams, and individuals navigate complex technology and business transformations. We support transformations of all scales and types, including ERP implementations, organizational restructuring, and more. The team contains the best, brightest and most dedicated consultants in Canada. We have practitioners coast-to-coast and operate as a true national practice while recognizing local impact and relationships. We embrace the Firm's purpose, and tackle some of Canada's largest organizational transformation challenges.
Enough about us, let's talk about youYou are someone with:
- 10+ years of relevant experience in Organizational Change Management or a relevant field, (i.e., Communications, Stakeholder Engagement, Learning Development, Culture & Behavior), ideally with previous experience working in a Professional Services organization.
- Deep passion for/ experience working in / with the Financial Services & Insurance industry.
- Proven track record leading and implementing large scale, complex organizational change management programs in areas such as technology adoption, strategic change and cultural adoption, ideally with previous experience delivering such transformations within the Financial Services & Insurance industry.
- Perspectives and insights into critical Financial Services & Insurance trends, and what this means for organizational transformation programs, and how to support clients in responding to such trends. Experience with organizational restructuring is an asset.
- A strong track record in delivering exceptional client service by maximizing results and driving high performance from people, while also fostering collaboration across businesses and borders.
- Comfort working collaboratively across a wide cross-section of advisory disciplines and industries - to tackle our client's issues holistically.
- Experience and comfort working with, operating at, and delivering to the C-suite level.
- Experience in developing high performing people and leading teams of varying sizes through challenging and meaningful opportunities with tight deadlines and with a high standard of work.
- Experience playing a project manager role and being able to deliver the full cycle of project management accountabilities.
- Ability to anticipate the short and long-term impact of decisions and take a broad approach to problem solving.
- Ability to continue to build the brand and develop sales opportunities across the market.
Positions based in Quebec: Bilingualism in French and English is required for this position due to the nature of the role having interactions with National & Global clients and project teams.
Total RewardsThe salary range for this position is $105,000 - $234,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.
Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.
