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Job Responsibilities:

The Senior Manager of Continuous Transformation is responsible for executing and scaling enterprise transformation initiatives to ensure they are understood, adopted, and sustained across the organization.

This role operationalizes the transformation strategy defined by the Director by:

-Translating strategy into execution at the functional and team level

-Driving adoption and reinforcement in day-to-day operations

-Embedding continuous improvement into how teams actually work

This is a hands-on leadership role focused on turning transformation from concept into consistent behavior across the business.

What You9ll Do

Execute and Embed Change

Execute change and adoption plans across functions, groups, and divisions
Translate enterprise initiatives into clear, role-based expectations and actions
Ensure transformation is embedded into daily workflows, not treated as a one-time rollout
Identify where adoption is breaking down and intervene to course-correct
Focus: Make change real at the working level

Drive Continuous Transformation in Operations

Operationalize the continuous transformation model defined by the Director
Embed CI practices into team routines, workflows, and local governance
Identify operational friction and drive targeted improvement efforts
Support standardization while adapting to local business realities
Focus: Close the gap between strategy and execution

Support Relevance and Adoption

Tailor messaging and enablement for different roles, functions, and levels
Ensure transformation is grounded in real business context and frontline reality
Monitor change saturation and help sequence initiatives effectively
Actively reduce resistance and change fatigue through practical adjustments
Focus: Drive adoption, not just awareness

Deliver and Reinforce Communications

Execute communication plans aligned to enterprise transformation priorities
Translate strategic messaging into clear, actionable communication for teams
Reinforce key messages through consistent, ongoing touchpoints
Ensure communications are simple, timely, and tied to real work
Focus: Turn messaging into action

Partner Across the Business

Work closely with:
Business Transformation
Process
Data
IT and Functional Leaders
Act as a connector between strategy and execution teams
Support leaders in reinforcing change within their teams
Surface adoption risks and execution challenges to the Director
Focus: Enable alignment and execution across teams

Track Adoption and Drive Improvement

Monitor adoption, engagement, and behavior-based metrics
Gather feedback from teams and stakeholders
Identify patterns, risks, and improvement opportunities
Continuously refine execution approach based on what9s working
Focus: Measure what9s actually changing

What Success Looks Like

Transformation initiatives are consistently adopted at the team level
Employees understand what9s changing and what it means for their work
Adoption gaps are quickly identified and addressed
Continuous improvement becomes part of team routines
Feedback loops are active and driving measurable improvements

What We9re Looking For

Experience

7 6 years in transformation, continuous improvement, change management, or operational roles
Experience supporting or executing large-scale transformation initiatives
Practical application of CI methodologies (Lean, Six Sigma, Agile, etc.)
Experience working across functions in a matrixed environment

Capabilities

Strong executor who can translate strategy into action
Excellent communicator who can simplify and localize messaging
Ability to influence without authority across teams
Strong problem solver with a bias toward action
Comfortable working across process, data, and business domains

Mindset

Operator and builder
Pragmatic and results-oriented
Close to the business and frontline reality
Comfortable navigating ambiguity and driving clarity through action
Focused on outcomes, adoption, and impact