Senior Manager, Commercial DevelopmentAbout the role:The Senior Manager, Commercial Development roles are responsible for providing strategic account-specific support to our Multi-Brand Retail (MBR) partners. Specifically, these roles will help lead key wholesale accounts, and play a critical role in strategically building and managing our image and business within our Retailer partner network.
The Senior Managers will develop and lead execution of short and long-term strategic plans for specified Retailer accounts, and act as the primary interface with corporate account partners (buyers, digital merchants, visual leads). These positions include responsibilities for the CHANEL Fragrance & Beaute MBR omni-channel business, inclusive of oversight and negotiation of e-commerce and digital marketing. These roles will identify and negotiate opportunities with retailers to augment CHANEL's market-share, retailer rank, and drive our client loyalty KPIs.
What impact you can create at CHANEL:The Commercial Development Senior Managers must apply a wide range of knowledge, skills and abilities to develop and implement strategic initiatives. The roles must consider Client experience, corporate marketing initiatives, commercial negotiations, and strategic roadmaps to drive the performance of CHANEL on and offline.
What you are energized by:Ideal candidates have a deep understanding of cosmetics and/or fashion, luxury retail, and has a solid understanding of corporate retailer environments. These individuals must have excellent communication skills, proven effective negotiation skills, and an ability to influence both external and internal parties while championing recommendations that supports overall Brand objectives. These roles regularly interface with senior leadership and cross-functional corporate departments and will be the stakeholders liaising with our Retailer partners and articulating/executing CHANEL and collective priorities.
What you will bring to the team: - Act as primary point of contact for several major Retail accounts, owning the business performance and relationship for F&B with each account
- Partner with leadership in evaluating opportunities and how to evolve the business including new ways of working and leading large, cross-functional project teams
- Partner with client intelligence to create targeted programs with the retailers
- Develop a seasonal, customized omni-channel marketing account strategy, inclusive of: advertising, visual presence and e-retail initiatives
- Be the "expert" and key internal point person of contact for the account, proactively driving optimization and growth of accounts (strong understanding of account nuances, requirements, limitations, programs, P&L literacy etc.)
- Independently manage the day-to-day communication and relationship with the account
- Create presentations for both external (Retailer Executive & Merchant teams) and internal (senior leadership) teams
- Champion recommendations that ensure internal media and external brand activities are aligned to support overall brand objectives
- Act as the strategic lead for 'Market' touch points, owning the retailer presentation and follow-up
- Establish strong relationships with the field teams and lead respective account cohorts
- Act as key point person to facilitate alignment between internal cross-functional teams, including but not limited to: Marketing, Planning, Retail Store Environment, eRetail, Client Intelligence, Client Experience
- Contribute to strategy development across our MBR distribution with a strong sense of ownership of accounts and ability to see the big picture in driving image and profitability
- Represent the CHANEL brand and have a deep knowledge/understanding of its values and drivers
Position Logistics: - Bachelor's degree required, advanced degree preferred
- Prior experience in marketing, business development, account development, merchant/buying role, digital marketing, or analytics & reporting
- Prior direct external account or brand management and negotiations experience required
- Prior experience with data analysis, and high comfort level with senior-management level presentations both internally and externally
- Prior experience in digital marketing and/or CRM strategy significant plus
- Prior experience managing budgets, and has strong understanding of P&L
- Advanced proficiency in Microsoft Office programs (Microsoft Word, Excel, Powerpoint)
- Superior written and oral communication skills, including presentation skills
- Strong analytical skills including retail math and proficiency with financial statements and modeling
- Proven ability to balance concurrent priorities while effectively managing time and deadlines
- Independent thinker; ability to identify and present opportunities
- Demonstrates resilience and adaptability, thriving in fast-paced environments and quickly adjusting to changing priorities and circumstances.
- Ability to travel occasionally for Market, business meetings with accounts, and store visits
- Digital Expertise a plus: site merchandising and understanding of digital tactics (direct load, affiliate, SEM, SEO, retargeting, display) and familiar with paid social KPI's (CTR/CPM, Impressions, Reach, Engagement, LPR, CPC)
- Hybrid: Role requires a minimum of three days in-person office at the NYC office.
*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.
Compensation: - The anticipated base salary range for this position is $87,500 through $135,000. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.
Benefits and Perks: - Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure and a Wellbeing fund)
- Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
- Generous paid time off policies to include vacation, holiday, sick and volunteer days
- 401K and other incentives
- Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
- Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
