The Opportunity
Hyatt Hotels Corporation seeks an enthusiastic Senior Manager to join our Americas, Strategic Operations team. In this role, you will be collaborating closely with the broader Americas team, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.
The Role
Responsibilities include providing strategic and operational support to the Classics leadership team, driving alignment of business priorities, managing key initiatives, and supporting organizational effectiveness across the Classics portfolio. This includes oversight of strategic workstreams, program governance, cross-functional coordination, and leadership planning and execution. Additional responsibilities include identifying opportunities to enhance processes, strengthen collaboration, improve operational efficiencies, and support special initiatives that drive measurable business outcomes and advance the Classics portfolio strategy. Partner with senior leadership to advance business priorities, align teams, and support strategic planning and execution.
• Partner with the SVP Global Brand Leader of Classics and senior leadership team to advance business priorities, support strategic planning, and drive organizational alignment.
• Translate leadership priorities into actionable plans, align teams around shared objectives, and support portfolio and brand strategic initiatives.
• Coordinate key initiatives, manage workstream priorities, oversee program governance, and track progress against strategic objectives.
• Partner with Development, Design Services, Operations, Commercial Services, and other stakeholders to drive alignment and execution of key initiatives.
• Support business leads in defining project scope, deliverables, timelines, resource needs, and key performance indicators.
• Identify and manage risks, dependencies, and operational barriers while coordinating solutions and optimizing shared resources.
• Support organizational change initiatives, leadership communications, and strategies that promote alignment and adoption of new ways of working.
• Identify opportunities to improve processes, strengthen team effectiveness, and promote enterprise program management best practices and Hyatt Ways of Working.
• Lead and participate in cross-functional projects, emerging business priorities, and strategic initiatives supporting the Classics portfolio and broader Americas organization.
