5+ years of experience in Machine Learning, Data Science, or Applied Science with a focus on recommendation systems.
Hands-on experience with modern recommendation systems, including retrieval and ranking pipelines.
Strong proficiency in Python and ML frameworks like PyTorch, JAX, or TensorFlow.
Experience in taking ML systems from ideation to production at scale.
Strong product intuition and passion for building impactful ML applications.
Excellent communication and collaboration skills for cross-functional teamwork.
Ability to thrive in ambiguous environments and tackle complex problems.
Responsibilities
Design, build, and scale recommendation systems for new users.
Solve cold-start personalization challenges for users with limited history.
Build and deploy ML models to enhance new-user retention.
Collaborate cross-functionally to shape the Onboarding roadmap.
Balance fast learning experiments with long-term system scalability.
Benefits
Medical, dental, and vision insurance.
401(k) plan.
Life and disability insurance.
Paid time off.
Paid parental leave.
Full Job Description
We9re looking for a Senior Machine Learning Engineer to join our Engagement ML team, working as part of the cross-functional Onboarding squad in Discord9s Growth organization. You9ll design and build 011 end-to-end ML solutions that help brand-new users find their place on Discord: the servers, people, and content that turn a first session into a long-term connection to the product. If this excites you, keep reading!
What You9ll Be Doing
Design, build, and scale the recommendation systems that connect new users to communities and content, from candidate generation and ranking through to online serving.
Solve cold-start personalization for users with little or no history on Discord, turning the limited signals available into recommendations for servers, communities, and content.
Build and deploy ML models that lift new-user retention, combining purpose-built approaches with shared foundations such as user and server embeddings.
Collaborate cross-functionally to shape the Onboarding roadmap, balancing fast learning experiments with the long-term complexity and scalability of the systems behind them
What you should have
5+ years of experience in Machine Learning, Data Science, or Applied Science, with a track record of shipping recommendation or personalization systems end to end.
Hands-on experience building modern recommendation systems: retrieval and ranking pipelines, embedding-based retrieval (e.g. two-tower models), and deep learning models (e.g. transformers, multi-task learning).
Strong proficiency in Python and ML frameworks such as PyTorch, JAX, or TensorFlow.
Experience taking ML systems from ideation to production at scale, including feature pipelines, model serving, monitoring, and online experimentation.
Strong product intuition and a passion for building 011 ML applications grounded in user feedback and real-world impact.
Excellent communication and collaboration skills, able to serve as the ML voice on a cross-functional squad and keep stakeholders aligned on trade-offs, priorities, and progress.
The ability to thrive in ambiguous environments, energized by tackling open-ended, technically challenging problems
Bonus Points If You Have:
Experience with cold-start or new-user personalization, onboarding flows, or preference elicitation.
Built user representation models or applied social-graph signals to recommendation problems.
Worked on growth or engagement problems for consumer products, such as community and content recommendations, user activation, or retention.
Experience with large-scale recommendation systems, data infrastructure, distributed computing, and vector search.
The base salary range for this full-time position is listed below. This position will also be eligible for equity and benefits. Benefits include medical, dental, and vision insurance; a 401(k) plan; life and disability insurance; paid time off; and paid parental leave. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in role postings reflect the base salary only, and do not include equity, or benefits. Applications for this role are accepted on an ongoing basis.
Base Salary
$220,000-$275,000 USD
About Discord
Discord is a communication platform designed for creating communities. The platform allows users to create and join servers, which are essentially chat rooms, and communicate with other users via text, voice, and video. Discord was founded in 2015 and has grown rapidly, with over 250 million registered users as of 2019. The company has raised $480 million in total funding.