About the PositionThis role reports to our Technology Operations Learning and Change (TechOps L&C) team at HUB and directly reports to the Design Team Manager. The
Senior Learning and Development (L&D) Consultant will develop learning content across multiple modalities to support the various training curricula and learning deliverables. In this role, the Senior L&D Consultant will be responsible for developing instructional materials, assessments, and collaborating with staff in the deployment planning process. It is expected that this consultant brings critical thinking skills to the engagement to suggest innovations in the development process.
Role & Responsibilities- Design and develop learning content - based on adult learning principles - that ensure effective and sustainable learning and performance solutions
- Engage in significant collaboration with Operations management and staff to gather and validate content
- Consult with business partners and project team members to recommend the best learning solution for the learner and initiative
- Co-manage projects with other members of the TechOps L&C team (Change Management & Communications, Delivery)
- Lead design and development of projects with other members of TechOps L&C Design
- Positively represent the evolving model of learning diversity encapsulated in the Operations L&D strategy
- Develop an understanding of HUB's business processes and model the HUB's standard operations in all instructional materials
- Mentor L&C team members
- Actively participate in all meetings and provide coaching and guidance to L&D Consultants
Requirements- Bachelor's degree in adult learning, instructional design, psychology or a related area of study
- 5+ years' experience as an instructional designer
- Experience designing and developing training for Operations and IT
- Consultation experience and learner-centric thinking
- Provide instructional design work samples: WBT, vILT, ILT, JA
- Experience with creating customer-driven projects
- Build and develop a strong relationship with SMEs, stakeholders, and sponsors
- Ability to influence and drive stakeholders and sponsors in decision-making
- Strategic thinker and problem solver with the ability to quickly assess and summarize information and effectively identify issues or risks and potential resolutions
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- Ability to multitask, working on several projects at a time
- Experience working in a team-oriented, collaborative environment
- Expert proficiency in Word and PowerPoint
- Expert proficiency with learning development tools such as Articulate 360, Camtasia, or other video editing software
- Graphics or photoimaging software a plus
- Ability to act as a proxy for the manager, as needed
- Ability to travel to the corporate office and/or HUB locations, as needed
Pay transparencyThe expected salary range for this position is $85,000- $95,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.
What we offer youWe invest in your growth. HUB offers structured training, licensing support, and ongoing development opportunities designed to accelerate your career. Benefits and programs vary based on employment status, role, location, and applicable eligibility requirements.
- Competitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans
- Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
- A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career
