Overview
We are seeking an engaging and innovative Senior Leadership Development Specialist at Brightview Senior Living to design and facilitate leadership development experiences for associates across our portfolio of 50 senior living communities.
Working from our Baltimore, Maryland Home Office in a hybrid work setting, the Senior Leadership Development Specialist builds leader capability through practical application and coaching while ensuring programs align with organizational priorities and community needs. In this role, you will design, develop, and continuously improve leadership development programs and experiences for Directors, emerging leaders, and high-potential associates, incorporating adult learning principles, experiential learning, and practical application.
If you're looking to partner with community, regional, and Home Office leaders to identify leadership development needs, understand operational challenges, and translate those insights into practical development solutions that strengthen leader effectiveness, then we want to hear from you!
Responsibilities
- Consistently and genuinely demonstrate the STARS principles of Service, Teamwork, Action, Reputation, and Success in all activities and interactions.
- Facilitate engaging leadership development experiences through classroom instruction, virtual learning, group discussions, case studies, simulations, and individual or group coaching.
- Visit communities to understand operational challenges, support leadership development, provide coaching and feedback, and evaluate the application and effectiveness of learning.
- Assess individual and group leadership development needs using observations, interviews, assessments, performance information, and stakeholder feedback; recommend targeted development approaches that strengthen leadership capability.
- Provide coaching, feedback, and practical resources that help leaders strengthen their effectiveness, leverage their strengths, and develop others.
- Partner with leaders and manager-coaches to reinforce leadership practices, encourage reflection, and support the application of learning to real workplace situations.
- Develop facilitator guides, train-the-trainer experiences, observation tools, and certification standards; coach facilitators and provide actionable feedback to strengthen consistency and quality.
- Identify and prepare subject matter experts and operational leaders to contribute to leadership development programs and experiences.
- Manage multiple leadership development initiatives and learning experiences, including planning, coordination, stakeholder communication, materials, and follow-through.
- Evaluate leadership development effectiveness using participant feedback, observations, stakeholder input, and evidence of workplace application; recommend improvements that strengthen learning outcomes and leader effectiveness.
- Collaborate with operational leaders and cross-functional partners to stay informed of organizational priorities, operational changes, and emerging leadership development needs.
- Develop and maintain leadership development materials, resources, and content within BVU learning platforms and communication channels.
- Perform other duties as assigned
Supervisory Responsibilities:
Serves as a coach and mentor of trainees and associates while in the classroom and in the community. Conducts evaluations of trainees to provide feedback to participants and managers. Handles difficult situations and confronts issues when needed.
Salary Range$90,000 - $140,000/yr
Compensation Disclosure
The salary range mentioned above reflects the potential pay for this role and does not include bonuses or additional incentives (if applicable), nor does it include the value of our benefit program. Offers will consider factors like experience, qualifications, location, community size (if relevant), certifications/training, etc. Brightview regularly reviews and adjusts compensation ranges.
Qualifications
- Bachelor degree in learning and development, organizational development, education, human resources, or a related field from a four-year college or university and at least seven plus years of experience in leadership training, programming, or equivalent combination of education and experience.
- Five or more years leadership experience with direct reports preferred.
- Background in learning and development or organizational development required. Experience in senior living, healthcare, hospitality, or a multi-site service organization strongly preferred.
- Demonstrated experience designing and facilitating leadership development programs for leaders at multiple levels.
- Strong strategic thinking and business acumen, including the ability to connect leadership development needs with organizational priorities and operational outcomes.
- Experience working with older adults who may experience cognitive and physical challenges.
- Coaching certification preferred, with demonstrated skill in coaching leaders, building trust, asking insightful questions, and providing candid, actionable feedback.
- Advanced facilitation and presentation skills, with the ability to engage, challenge, and build trust with diverse audiences.
- Advanced computer skills with Microsoft Word, Excel, PowerPoint and Internet based applications such as web conferencing and the ability to quickly master new applications.
- Excellent written communication skills including proper grammar and professional writing.
- Excellent verbal communication skills and the ability to connect and communicate effectively with associates of all levels.
- Expert ability to speak in front of large and diverse audiences.
- Ability to work both collaboratively and independently.
- Ability to be on-site at communities, including some out of state travel, up to 75% of the time.
