FIS

Senior Lead, Leadership Experience Partner

FIS • $125K — $150K *
Jay, FL 32565In-Person
Education, Government & Non-Profit
11 - 15 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in HR, Organizational Development, Learning and Development, or related field.
  • 12+ years in leadership development with a focus on high-level positions (Director, VP, executive).
  • Proven track record influencing leader capabilities through tailored learning experiences.
  • Experience mentoring facilitators and subject matter experts in delivering training.
  • Strong communication and presentation skills for diverse audiences.
  • Ability to manage simultaneous high-quality projects efficiently.
  • Demonstrated success in creating leadership development pathways that yield measurable outcomes.

Responsibilities

  • Deliver impactful leadership programs tailored for diverse audiences.
  • Build comprehensive leadership journeys, incorporating metrics for success and ROI.
  • Facilitate various learning formats while customizing content for participant needs.
  • Partner with leaders to create relevant, real-world learning experiences.
  • Reinforce key leadership skills through experiential learning and coaching.
  • Gather feedback to enhance program quality and learner outcomes.
  • Implement a train-the-trainer model to ensure consistent delivery of training.

Benefits

  • Voice in the future of fintech
  • Ongoing learning and development
  • Collaborative workplace
  • Opportunities to contribute socially
  • Competitive benefits package
Full Job Description
Job Description

About the role:

As a Senior Lead, Leadership Experience Partner, you will lead the delivery of enterprise leadership and professional development experiences that help employees build critical skills and achieve business goals. You will serve as a strategic delivery partner, translating business priorities into engaging, practical learning experiences that drive measurable behavior change and skill application. Working closely with leaders, facilitators and subject matter experts, you will ensure learning programs are relevant, scalable and consistently delivered with excellence.

This role combines facilitation expertise, operational rigor and continuous improvement to create meaningful learner experiences across the organization.

What you will be doing:
  • Deliver high-quality leadership and capability-building programs that create engaging and impactful learning experiences for diverse audiences.
  • Build the end-to-end experience that leaders will undergo to build capability, including metrics of success that indicate behavior change and ROI
  • Facilitate instructor-led, virtual and blended learning experiences while adapting content, pacing and delivery approaches to meet participant needs.
  • Partner with business leaders and subject matter experts to translate business priorities and real-world challenges into relevant learning experiences.
  • Reinforce leadership behaviors and skill application through coaching moments, guided practice, experiential learning activities and real-world scenarios.
  • Gather participant feedback, learning insights and field signals to continuously improve program quality, relevance and learner outcomes.
  • Deliver a train-the-trainer model that equips subject matter experts and instructors to consistently deliver high-quality learning experiences.
  • Collaborate with internal experts and facilitators to coordinate specialized content and support scalable program delivery models.
  • Apply delivery standards, playbooks, templates and best practices to ensure consistent, repeatable and high-quality program execution.
  • Manage program delivery operations, participant engagement activities, feedback processes and learning continuity across multiple initiatives.
  • Serve as a trusted advisor to stakeholders by providing insights and recommendations that strengthen learning effectiveness and business impact.
  • As a Senior Lead, Leadership Experience Partner, lead the end-to-end curation and delivery of enterprise development programs that build capability, reinforce key behaviors and support organizational growth.


Required qualifications:
  • Bachelor's degree in Human Resources, Organizational Development, Learning and Development, Business, Education or a related field, or equivalent combination of education and experience.
  • 12+ years of experience in leadership development, talent development, organizational effectiveness, or executive education, with direct ownership over designing and delivering leadership development solutions including a focus specifically on Director, VP, or executive level positions
  • Demonstrated ability to partner with business leaders to design, adapt and deliver impactful learning experiences and leadership journeys (beyond programs or workshops), that influence leader capabilities and support long-term adoption of behavior shifts and new ways of working
  • Experience enabling facilitators, instructors or subject matter experts to effectively deliver learning programs and development initiatives.
  • Strong facilitation, presentation and communication skills, including the ability to engage diverse audiences, adapt to group dynamics and build credibility with stakeholders.
  • Proven ability to manage multiple priorities while maintaining high standards of quality, consistency and operational excellence.
  • Proven success creating end-to-end leadership journeys that drive measurable behavior change and business outcomes
  • Strong consulting, facilitation and stakeholder management skills with the ability to influence senior leaders without direct authority.


Preferred qualifications:
  • Advanced experience delivering enterprise-wide leadership development or talent development programs in a large, matrixed, global organization.
  • Certification in leadership assessment tools, facilitation, coaching, adult learning, organizational development or related disciplines. (e.g: Hogan, organizational development certifications, Gallup, MBTI, DISC, Birkman, ICF Coaching Certification, etc)
  • Experience with virtual learning technologies, blended learning environments, learner engagement platforms, and AI technology and platforms.


A career at FIS is more than just a job. It's the chance to shape the future of fintech. At FIS, we offer you:
  • A voice in the future of fintech
  • Always-on learning and development
  • Collaborative work environment
  • Opportunities to give back
  • Competitive salary and benefits


About FIS

Fidelity National Information Solutions is the nation’s most comprehensive source for real estate-related data, technology solutions.

FIS Careers

Join the vibrant team at FIS, a global leader in financial services technology. With a workforce of over 55,000 worldwide, FIS fosters a culture of innovation and leadership, offering unmatched opportunities for growth and professional development. Work You’ll Do At FIS, we empower the financial world with cutting-edge technology solutions, and we need your unique skills to help us redefine the future of finance. Whether you're looking for a position in software development, project management, or client services, FIS offers a dynamic range of job opportunities. Transform the Industry Be part of a team that is at the forefront of driving innovation in banking, payments, capital markets, and wealth management. FIS is where finance meets technology. By joining us, you will not only transform businesses but shape the way the world uses money. Innovative Work Environment FIS is committed to fostering a workplace where diverse perspectives and experiences are welcomed and respected. With diversity training and leadership programs, employees are encouraged to thrive both personally and professionally. Our commitment to diversity and inclusion is integral to our mission to empower the world with better financial technology. Career Growth and Development FIS believes in nurturing talent and leadership from within. With a plethora of training programs, workshops, and seminars, FIS is dedicated to your career advancement. From internships to leadership roles, your journey at FIS is filled with endless possibilities. Our robust networking events and professional development sessions ensure you have the tools to succeed in your career. Benefits and Culture Choosing a career at FIS means joining a family that values work-life balance and offers substantial benefits. Enjoy health, vision, and dental insurance, competitive retirement plans, and generous paid time off. Our culture promotes not just professional growth but personal well-being. Join Our Team Explore the numerous job opportunities at FIS where your skills can lead to meaningful outcomes. We are continuously hiring curious, creative, and motivated individuals who are ready to drive change in the fintech industry. Stay Connected Keep up to date with the latest in career opportunities and company news by joining our FIS Careers Network. Tailor your job search with personalized alerts and get insider tips that can help you craft the perfect resume and ace your interviews. Discover how your career can flourish by joining a team that’s dedicated to redefining the financial services landscape. Search FIS jobs today and see where your ambition can take you! [SEARCH FIS JOBS] Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. [READ CAREERS BLOG] Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at FIS.
Learn more about FIS
Size
65,000 employees
Market Cap
$39.7 billion
Industry
Finance & Insurance
Net Income
$158 million
Founded
1968
5 Year Trend
+9.5%
Revenue
$12.5 billion
NASDAQ
FIS
* Ladders Estimates

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