12+ years of relevant experience, with recent work in the last 2 years.
Master's degree in a related field or equivalent experience based on 17 years total experience.
Experience supporting Intelligence Community or cyber-focused missions.
Prior participation in Knowledge Management working groups within DoD or Intelligence Community environments.
Deep experience with implementation of KM tools and process improvements.
Expert knowledge of DoD 5015.2 records management standards.
Responsibilities
Align business processes with technology to enhance information sharing and analytics.
Utilize databases and content management systems for improved workflow and knowledge management.
Analyze system performance reports and identify future knowledge management needs.
Distribute intelligence products securely and efficiently across multiple platforms.
Administer and develop SharePoint and Atlassian suite tools throughout the content lifecycle.
Create custom SharePoint solutions tailored to mission requirements.
Design and develop web applications, templates, and workflows to meet user needs.
Manage security permissions and user access controls for content management systems.
Benefits
Comprehensive health and wellness programs.
Opportunities for career development and educational advancement.
Flexible work arrangements to support work-life balance.
Participation in a culture of continuous improvement and professional growth.
Full Job Description
Senior Knowledge Manager (SharePoint) 📍 McLean, VA 📌 Full Time | On Site | Actively Hiring
RESPONSIBILITIES:
Assist in aligning business processes and technology infrastructures to optimize information sharing and support analytic production needs across the organization.
Leverage centralized and peripheral databases, content management, and records management systems to improve workflow efficiency and knowledge management practices.
Compile and analyze reports on system performance and usage, and identify future requirements for knowledge management capabilities, focusing on search, discovery, data storage and retrieval, and support for formal production and task tracking.
Disseminate intelligence products efficiently and securely across a variety of networks and enterprise portals, ensuring timely access for all authorized users.
Perform configuration, administration, and advanced development of SharePoint, Atlassian suite (JIRA/Confluence), and other content management systems, supporting all phases of the content management lifecycle.
Develop, stage, test, and host selected custom SharePoint solutions to meet unique mission requirements.
Design and develop web parts, InfoPath forms, Microsoft Office integration applications, workflows, page templates, branding customizations, and web services as necessary.
Configure collaboration sites and implement forms authentication to ensure secure staff access.
Manage user controls and security permissions for SharePoint, Jira, and Confluence, supporting proper account provisioning and role-based access control.
Collaborate with cross-functional teams to capture user requirements and translate them into robust, user-friendly knowledge management solutions.
Maintain and update all system and process documentation, ensuring adherence to established standards and operational best practices.
Document Operating Instructions (OIs) for command-wide programs and initiatives as assigned by the Government, embedded within a culture of continuous improvement and compliance.
REQUIREMENTS:
Active TS/SCI with Polygraph
Minimum 12 years of experience related to the specific labor category with at least a portion of the experience within the last 2 years.
Master's degree in an area related to the labor category from a college or university accredited by an agency recognized by the U.S. Department of Education; or have Bachelor's degree related to the labor category from a college or university accredited by an agency recognized by the U.S. Department of Education and an additional 5 years of related senior experience, for a total of 17 years, as a substitute to the Master's degree. Additional years of experience may be considered in lieu of degree.
Experience supporting IC or cyber-focused mission environments.
Prior participation in Knowledge Management (KM) working groups or governance bodies within DoD or Intelligence Community environments.
Familiarity with Joint operations and multi-domain mission support.
Deep experience implementing KM tools, conducting process improvement initiatives, or participating in digital transformation efforts.
Possess expert-level knowledge of DoD 5015.2 records management standards and KM strategy development.
Prior participation within USCYBERCOM KM Working Groups or governance bodies.
Experience implementing knowledge-capture processes for lessons learned, TTPs, and best-practice libraries.
Knowledge of data-lifecycle management and cross-domain information-sharing solutions.
Possession of excellent written and oral communication skills.
