Wipfli

Senior IT Solution Consultant

Wipfli • $110K — $130K *
Southfield, MI 48076In-Person
Information Technology
5 - 7 years of experience
Reposted 2 weeks ago
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or equivalent experience
  • 7+ years in technology solutions (professional services) or 10+ years in private industry tech solutions with at least 1 year in professional services
  • Proficiency with Microsoft Azure and Active Directory
  • Experience with on-site client interaction, including up to 15% travel
  • Possesses or actively pursuing advanced certifications
  • Strong blend of technical and consultative skills
  • Ability to manage multiple projects under pressure

Responsibilities

  • Develop and implement tailored solutions for clients' business processes
  • Communicate proactively with clients regarding deliverables and project status
  • Alert team leader about project risks and suggest viable solutions
  • Collect data, conduct interviews, and prepare comprehensive reports as a subject matter expert
  • Document work clearly to demonstrate conceptual understanding
  • Train and mentor junior consultants to foster their development
  • Engage in research and development for innovative market solutions

Benefits

  • Flexible working options: fully in-person or hybrid
  • Opportunities for professional growth through mentorship
  • Exposure to diverse industries, preferably healthcare and finance
  • Engagement with a collaborative team environment
  • Opportunity to lead R&D efforts for innovative solutions
Full Job Description
Responsibilities

The Senior Consultant can work either 100% in person or in a hybrid environment, with office visits as needed, in the Detroit, MI area. About 15% travel to client locations in MI is required.

The Senior Consultant will develop and implement solutions for clients that are either consultative or technical in nature that provide improvements to the client's business processes and information technology. They will interface regularly with clients and others outside Wipfli.

Responsibilities:
  • Act as a level-three escalation resource for complex service desk issues, troubleshooting client technology environments, gathering requirements, diagnosing local network/server/cloud issues, and coordinating with internal SMEs or project teams to drive resolutions
  • Assess client environments across Microsoft 365, Azure, Azure Active Directory/Active Directory, SharePoint, endpoint devices, servers, virtualized environments, local networks, firewalls, switches, and cloud-based applications
  • Document and maintain client technology roadmaps, baseline security reviews, and prioritized improvement plans that clearly explain technical findings, business impact, priorities, and recommended next steps
  • Lead recurring client maintenance and security review discussions by analyzing reports related to stale users and devices, antivirus coverage, security score gaps, auditing/security settings, network equipment, and roadmap progress
  • Identify risks, modernization opportunities, and process improvements, present clear and actionable recommendations, and develop solutions
  • Scope, price, and monitor project work plans, budgets, timelines, deliverables, and out-of-scope requests for internal and client projects
  • Proactively communicate cost, quality, schedule, and risks to project leader and recommend practical solutions; proactively communicate work plan status with client
  • Train and mentor Consultant I's and Consultant II's; delegate and leverage work to enable associate development
  • Leads and participates in research and development and foundational efforts to position the team to learn, develop, and deliver innovative solutions to the market


Knowledge, Skills and Abilities

Qualifications:
  • Bachelor's Degree or an equivalent combination of education and experience
  • 7+ years of technology solutions experience in a professional services firm or 10+ years of private industry technology solutions experience with 1+ years in a professional services firm
  • Proficiency with Microsoft Azure and Active Directory
  • Experience working with clients on-site; up to 15% travel to client locations within the U.S
  • Possesses or works towards obtaining appropriate advanced certifications
  • Demonstrated blend of technical expertise and consultative ability to assess needs and deliver value-driven solutions
  • Ability to plan, prioritize, and organize multiple projects under pressure while quickly responding to unexpected events or changing priorities
  • Training, support or consulting advisory experience is preferred; experience serving clients in healthcare or financial institutions industries is preferred

Carly Seidl, from our recruiting team, will be guiding you through this process. Visit her LinkedIn page to connect!

#LI-hybrid #LI-CS1

Additional Details

Additional Details:

About Wipfli

Wipfli is a professional services firm that provides accounting, audit, tax, consulting, and technology services to businesses and organizations. The company was founded in 1930 and is headquartered in Madison, Wisconsin. Wipfli has over 2,500 employees and serves clients in various industries, including healthcare, manufacturing, construction, and nonprofit.
Learn more about Wipfli
Size
2,400 employees
Industry
Legal & Accounting
Founded
1930
* Ladders Estimates

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