Senior Project Manager / Technical Program ManagerWe're looking for a seasoned
Senior Project Manager/Technical Program Manager to own the coordination and delivery of complex, cross-functional software initiatives. This role sits at the intersection of Agile delivery management and operational execution. You'll be equally comfortable running a sprint retro and troubleshooting a live demo in front of senior executives.
The ideal candidate thrives in ambiguity, brings structure to fast-moving technical teams, and is fluent in using AI tools to scale their own effectiveness.
Key ResponsibilitiesCross-functional delivery coordination- Serve as the central point of coordination across software development, product management, and operations teams, ensuring deliverables are scoped, tracked, and landed on schedule.
End-to-end SW program ownership- Manage delivery of technical initiatives spanning infrastructure builds, automated test tooling, telemetry/debug systems, and large-scale data pipelines, often supporting hardware/device validation and bring-up processes.
Quality and readiness gatekeeping- Act as a checkpoint between engineering completion and downstream production or factory release, ensuring software meets validation and calibration standards before sign-off.
Operational management- Take hands-on ownership of operational functions such as tech support workflows, community/user engagement programs, and device or fleet management, not just software timelines, but the people and processes that support them.
Data pipeline alignment- Coordinate closely between teams generating data and teams consuming it (e.g., research or product teams), ensuring outputs match evolving downstream requirements, including transitions between different data sourcing methodologies.
Executive-facing demo management- Plan, script, and run live product demos for senior leadership and executive audiences, including real-time troubleshooting and contingency management to ensure flawless execution under pressure.
AI-native reporting and tracking- Build or leverage AI-powered agents and dashboards to automatically track deliverables, flag risks, and generate stakeholder-ready status reports, reducing manual reporting overhead and improving visibility.
Stakeholder communication- Translate technical progress and blockers into clear, concise updates for both engineering leadership and non-technical executive stakeholders.
Process innovation- In situations with no existing playbook, prototype new workflows and approaches, then codify learnings into standard operating procedures (SOPs) that scale across the broader team or organization.
Team leadership- Manage and mentor a small team or group of coordinators/contributors supporting operational functions, fostering an AI-forward, efficiency-driven culture.
Requirements- 8+ years of experience in technical program/project management, ideally within software engineering or hardware/software integration environments
- Strong working knowledge of Agile/Scrum methodologies, with proven experience running sprint ceremonies, backlog grooming, and iterative delivery cycles
- Demonstrated experience coordinating multiple engineering teams simultaneously, with strong prioritization and risk management skills
- Comfort operating in high-visibility, high-pressure settings (executive demos, live troubleshooting)
- Familiarity with AI/automation tools for reporting, tracking, or workflow optimization
- Excellent written and verbal communication skills, with the ability to flex between technical and executive audiences
Preferred Qualifications- PMP, PMI-ACP, SAFe, or equivalent certification
- Bachelor's degree, preferably in Computer Science or IT or Business Admin
- Experience with hardware/software co-development environments (e.g., device calibration, chip bring-up, factory validation)
- Prior experience building or managing AI-powered internal tools or dashboards
- Life sciences domain experience preferred
- Cybersecurity, Endpoint and M365, Cloud and Network, IT Service Management, ITIL Process and Training experience preferred
Benefits- Be a part of a company who strives to support for diversity and inclusion in the workplace - we are one, we are many at QualityAI. Celebrate culture, share knowledge with engineers from around the globe, and inspire each other through our differences.
- Local and global opportunities - we offer you internal rotation and international mobility opportunities to grow your career.
- Clear view of your career and progression with the company - QualityAI is growing massively (since Jan 2021 - added more than 2000 engineers) and giving you the opportunity to grow with us.
- Work hard and play harder with our flexible and casual culture. Take a break from work and join an employee event, or enjoy the amenities and games provided from one of our Employees Centers.
- Never stop experimenting and learning with QualityAI Tech academy: 3000+ training courses, mentorship programs, technical tribes, sponsored certifications, leadership programs and much more.
- Earn bonuses via our Client Referral and Employee Referral Program's. Refer and earn - tap your network for net-worth.
- A Competitive pay, the salary range for the role is $140,000 - $150,000.
If you like what you have read, send us your resume and let's start talking!
Intrigued to find more about us?
Visit our website at https://www.quality-ai.com/
LinkedIn: https://www.linkedin.com/company/qualityaigroup
