Senior IT Engineer, Identity and Access Management

As a Senior IT Engineer on the IT Engineering team, you'll shape how identity and access work across 1Password. You'll lead Identity and Access Management (IAM) initiatives, improve our Okta environment, and help expand Infrastructure as Code (IaC) and artificial intelligence (AI)-enabled workflows across IT. Your work will make secure access simpler and more reliable, helping advance 1Password's mission to create a safer, simpler digital future for everyone. How we're using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. This is a remote opportunity within Canada and the US. What we're looking for: • Bring substantial experience in a technical IT role, including experience in IT engineering or systems administration. • Administer Okta or a comparable Identity Provider (IdP), such as Microsoft Entra ID, in a production environment. • Apply identity protocols including Security Assertion Markup Language (SAML), OpenID Connect (OIDC), and System for Cross-domain Identity Management (SCIM) to connect applications. • Build integrations and automation using Representational State Transfer (REST) APIs and scripting languages such as Python and Bash. • Use infrastructure or configuration as code with Git-based workflows, including pull requests and code review. • Demonstrate experience applying AI to accelerate or replace team workflows, while managing project timelines, risks, stakeholder communication, and organizational change. • Bring experience managing an IdP with Terraform, using 1Password Enterprise and Device Trust, or supporting Service Organization Control 2 (SOC 2), Sarbanes-Oxley (SOX), or ISO 27001 audits. What you can expect: • Operate and improve Okta, including tenant configuration, policies, lifecycle management, and complex identity issues. • Lead IAM initiatives from concept through rollout, including role-based access control, access reviews, and onboarding and offboarding automation. • Build safeguards that make identity and access changes safer to deploy and easier to audit. • Design durable application integrations using SAML, OIDC, SCIM, and custom API work where needed. • Simplify access requests and employee lifecycle processes so secure workflows are also efficient workflows. • Partner with IT, Security, and Device Infrastructure teams to plan rollouts, manage risk, establish identity practices, and support audit and compliance work. • Participate in the on-call rotation and provide clear guidance on identity and access questions across 1Password. USA-based roles only: The annual base salary for this role is between $117,000 USD and $164,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $103,000 CAD and $144,000 CAD, plus immediate participation in 1Password's generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged-it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process-candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top-up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer-to-peer recognition through Bonusly Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.