7+ years of experience in IT business analysis and enterprise technology delivery.
Proven track record in leading complex business analysis initiatives across multiple platforms.
Strong expertise in requirements gathering and business process analysis.
Advanced SQL skills for data analysis and troubleshooting.
Experience with Agile methodologies and backlog management.
Exceptional communication and stakeholder management skills.
Bachelor's degree in Business, Information Systems, or related field; Master's preferred.
Responsibilities
Lead end-to-end business analysis for complex technology initiatives.
Partner with stakeholders to identify process improvement opportunities.
Develop comprehensive business and functional requirements throughout the Agile lifecycle.
Conduct enterprise-wide gap analysis to identify inefficiencies.
Perform advanced SQL queries and data mapping across databases.
Collaborate with technical teams to ensure successful system integration.
Mentor junior analysts and promote best practices in business analysis.
Benefits
Hybrid work arrangement with 4 days onsite in Charlotte, NC.
Opportunities for career advancement and professional development.
Access to company-sponsored health coverage and retirement savings programs.
Employee stock purchase opportunities, subject to eligibility.
Chance to support enterprise-wide technology initiatives with measurable impact.
Full Job Description
Job Description As a Senior IT Business Analyst IV, you will serve as a strategic partner between business stakeholders, product owners, and technology teams, helping transform complex business challenges into practical, scalable technology solutions. This opportunity combines advanced business analysis, enterprise systems integration, data analysis, Agile delivery, and product ownership support while providing the chance to mentor other analysts and influence enterprise technology initiatives.
What's In Store For You
Location: Charlotte, NC
Work Arrangement: Hybrid - 4 days onsite per week at the Charlotte corporate office.
Opportunity to support complex, enterprise-wide technology initiatives with measurable business impact.
Collaborate with business leaders, product owners, architects, data teams, and Agile development teams.
Contribute to technology modernization, process optimization, and strategic business transformation initiatives.
Opportunities for career advancement, professional development, training, and mentorship.
Access to company-sponsored benefits, including health coverage, retirement savings programs, and employee stock purchase opportunities, subject to eligibility.
How You Will Make An Impact
Lead end-to-end business analysis for complex, cross-functional technology initiatives, translating strategic business objectives into detailed requirements, functional specifications, and actionable solutions.
Partner with business leaders, stakeholders, and product owners to understand business processes, identify opportunities for improvement, and prioritize technology investments based on business value, risk, and organizational objectives.
Develop comprehensive business requirements, functional requirements, epics, features, user stories, acceptance criteria, and supporting documentation throughout the Agile delivery lifecycle.
Conduct enterprise-wide gap analysis across business processes, applications, and data environments to identify inefficiencies, system limitations, and opportunities for process improvement.
Perform advanced SQL queries, data analysis, validation, and complex source-to-target data mapping across relational databases, data warehouses, and other enterprise data structures.
Collaborate with architecture, engineering, data, and application teams to evaluate solution options, assess dependencies, and ensure successful integration across enterprise systems.
Support product owners in managing product backlogs, prioritizing features, maintaining backlog readiness, and aligning technology roadmaps with business priorities.
Facilitate Agile ceremonies, including backlog refinement, sprint planning support, user story mapping, sprint reviews, and retrospectives.
Establish requirements strategies, validation approaches, and acceptance criteria to ensure delivered solutions meet business objectives and operational expectations.
Provide advanced application support and troubleshooting for complex production issues, performing root cause analysis and coordinating resolution across technical and business teams.
Deliver executive-level presentations, requirements reviews, and process discussions that clearly communicate recommendations, business impacts, risks, and solution trade-offs.
Track solution effectiveness and business outcomes, identifying opportunities to enhance application performance, process efficiency, and user experience.
Mentor junior and mid-level Business Analysts, sharing best practices in requirements documentation, stakeholder engagement, solution evaluation, and Agile delivery.
Requirements Do You Bring Proven Success in Enterprise Business Analysis, SQL & Agile Technology Delivery?
7+ years of experience in IT business analysis, systems implementation, enterprise technology delivery, data analysis, or business process improvement.
Proven experience leading complex business analysis initiatives across multiple enterprise applications, business functions, or technology platforms.
Strong expertise in requirements gathering, stakeholder interviews, business process analysis, gap analysis, functional specifications, and solution documentation.
Advanced SQL and data analysis capabilities, including querying relational databases, validating data, troubleshooting issues, and analyzing data movement between systems.
Experience developing complex source-to-target data mappings across transactional systems, data warehouses, and structured or unstructured data sources.
Strong understanding of Agile/Scrum methodologies, including backlog management, user story development, acceptance criteria, sprint ceremonies, and requirements traceability.
Experience collaborating with product owners on feature prioritization, product roadmaps, backlog refinement, and technology delivery planning.
Demonstrated ability to evaluate technical solutions, assess dependencies, identify risks, and recommend approaches that deliver measurable business value.
Experience supporting enterprise applications, performing root cause analysis, and resolving complex production issues.
Strong understanding of systems integration, enterprise applications, data flows, and technology implementation lifecycles.
Proven ability to collaborate with architects, developers, QA teams, product managers, and business stakeholders throughout the software development lifecycle.
Experience mentoring Business Analysts, improving documentation standards, and promoting consistent business analysis practices.
Exceptional communication, stakeholder management, negotiation, analytical thinking, and problem-solving skills.
Ability to work independently, manage ambiguity, influence cross-functional stakeholders, and communicate technical concepts to business audiences.
Bachelor's degree in Business, Information Systems, Computer Science, or a related discipline, or equivalent practical experience.
Master's degree in Business, Technology, or a related discipline preferred.
Advanced experience in enterprise analysis, data strategy, product ownership support, or technology delivery leadership preferred.
