SENIOR INFORMATION TECHNOLOGY SPECIALIST, ISD (SOURCE-TO-PAY TRANSFORMATION / EPROCUREMENT)

Salary : $160,518.72 - $216,329.52 Annually
Location : Los Angeles County, CA
Job Type: Full time
Job Number: W2572K-EA
Department: INTERNAL SERVICES
Opening Date: 07/01/2025

Position/Program Information
TYPE OF RECRUITMENT

OPEN COMPETITIVE - EMERGENCY APPOINTMENT
APPLICATION FILING PERIODApplications will be accepted from July 2, 2025 at 7:00 a.m. Pacific Time (PT)
This examination will remain open until the needs of the service are met and is subject to closure without prior notice.
EXAM NUMBERW2572K-EA
Internal Services Department is seeking qualified candidates to fill emergency Senior Information Technology Specialist, ISD (Source-To-Pay Transformation/eProcurement) vacancies related to the homelessness crisis.
Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.
Before the end of your initial work period, you will be assessed on your work performance.

This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Senior Information Technology Specialist, ISD.
The Opportunity

The Senior Information Technology Specialist, ISD (Source-To-Pay Transformation/eProcurement) will manage technical support for Los Angeles County's new enterprise e-procurement system. This role involves close collaboration with executives and key stakeholders across County departments to develop project plans and ensure successful implementation. The system aims to optimize the Source-To-Pay process, enhancing efficiency and effectiveness while enabling large-scale transformation in a highly matrixed organization of over 40 County departments, with a combined annual spend exceeding $10 billion. Success in this position requires a strategic systems mindset, strong leadership and project management skills, and demonstrated expertise in current industry technologies that will form the foundation of the new system.

Essential Job Functions
Acts as a senior technology consultant and liaison to departmental project teams, customer management, and contractors in a highly specialized field of information technology systems design and development, and implementation with an emphasis on the County's enterprise eProcurement System.
Leads the eProcurement Division's technical resources and provides direction on workload and assignments of team members, including information technology specialist, information technology analysts, application developers and technicians, and Contractor personnel.
Leads multiple workstreams of technical resources for all project phases of the new system including design, development, implementation, and post implementation support.
Responsible for identifying technical requirements derived from business requirements, functional designs, process designs (including scenario design, flow mapping), prototyping, testing, training, and ongoing support models and procedures.
Serves as single threaded owner accountable for the technical deliverables that comprise the Source-To-Pay transformation and implementation.
Provides final review and approval for the Source-To-Pay system project contractor technical deliverables.
Designs service delivery models and performance frameworks to enhance responsiveness and efficiency, including collaborating with stakeholders to define technical support requirements, ensuring alignment and seamless service integration and driving excellence and quality, and fostering positive customer experiences.
Develops and implements operating plans, data reporting structure, and appropriate Key Performance Indicators (KPIs) to measure effectiveness of technical support.
Focuses on efficiency, equity, standardization, automation, and customer service; drives continuous enhancements to increase adoption, compliance, throughout, and improved cycle times and documents all technical support processes.
Develops public/private partnerships to meet customer requirements.
Manages ongoing operational functions related to procurement technology and programs, and ensures existing systems are maintained, up to date, monitored, secure and operating efficiently.
Advises ISD and County executive management concerning the current and future direction of technological developments related to eProcurement.
Acts as an advisor to ISD executive management on strategic IT policy decisions.

Requirements

SELECTION REQUIREMENTS:
Four years of experience, within the last five years, at the level of Los Angeles County's class of Information Technology Specialist, ISD* - OR - Four years of management experience in the field of information technology, within the last five years, at the level of the Los Angeles County's class of Section Manager, Information Technology, ISD** or higher.
*Experience at the level of Los Angeles County's class of Information Technology Specialist, ISD is defined as acts as a consultant, technical expert, systems/solutions architect, or a project manager in a technical and specialized field of information technology.
**Experience at the level of Los Angeles County's class of Section Manager, Information Technology, ISD is defined as manages the activities of an Information Technology section in the performance of a variety of application systems development, implementation, modification and maintenance activities.
You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment.
License

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
Physical ClassPhysical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.
DESIRABLE QUALIFICATIONS:

• Experience supporting Software as a Service (SaaS) hosted systems, including performing configurations in lieu of software customizations; complex integrations with financial Enterprise resource planning (ERPs); data warehouse and report development, including dashboards; issues management with SaaS hosted provider; and managing system upgrades with SaaS hosted provider(s).
• Experience designing, developing, implementing and maintaining a Source-to-Pay or similar system across a high matrix organization with annual spend over $250M.
• Bachelor's Degree from an accredited college or university in Computer Information Science, Computer Science, Computer Engineering, Software Engineering or a closely related field.

Closely related Fields: Will be determined by the hiring manager.
Additional Information

Our Assessment Process:
Before the end of your initial work assignment, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment.
How to Apply:Applications must be filed online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information. We must receive your application on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website

Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Note: All notifications will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add , info@governmentjobs.com, and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County.

Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.

Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected.

Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application, and you may be disqualified.

Anti-Racism, Diversity, and Inclusion (ARDI)
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. We are committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

Have questions about anything listed above?Contact us:
Exam Number: W2572K-EADepartment Contact Name: Diana AyalaDepartment Contact Email: dayala@isd.lacounty.govCalifornia Relay Services Phone: (800) 735-2922ADA Coordinator Phone: (323) 881-3932Teletype Phone: (800) 899-4099 (Alternate Teletype Phone: (800) 897-0077)
COUNTY OF LOS ANGELES

Employment Information

Any language contained in the job posting supersedes any language contained below.

This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.