Job Description

The Opportunity:

As the Senior HR Business Partner, you will contribute to the overall department strategy in a Generalist role capacity. You will be responsible for managing all aspects of the recruiting process, fostering, and maintaining employee relationships through coaching, advising, and negotiating in conflict situations, and assisting in organizational effectiveness efforts. You will deliver HR solutions in several key areas, including recruitment and hiring, internal mobility, employee relations, performance management, labor law compliance, HR operations, and skill development and training.

As a strategic member of a cross functional Retail team, you will work closely with the store leadership teams and employees within the Southern Region, as well as partner with other members of the HR team, working collaboratively across all levels to assist in the implementation of people-related services, HR policies, practices, and procedures. The Senior HR Business Partner will support the Southern Region, which currently includes 9 store locations and approximately 200 retail employees. This position is located on site in either our New York City Corporate or Miami Office location.

About the Role:

• Serves as a strategic HR Business Partner for the Southern Region.
• Provides hands-on HR support by maintaining both a physical and virtual presence in boutiques and monitoring the morale and general atmosphere of region. Is a regular contributor to regional meetings, as well as management/staff meetings at the store level.
• Is aware of all business issues and priorities, and provides focused support, coaching, and guidance to management.
• Manages employee relations for the store locations and recommends appropriate employment action to maintain a productive, positive work environment. Empowers store management to manage employee
• disciplinary actions to ensure consistent, uniform, and fair application of company policies and procedures and governmental laws. With general supervision, conducts investigations, recommends solutions to issues, counsels' employees, advises managers on discipline process and facilitates dispute resolution.
• Leads full cycle recruiting processes to meet the various staffing goals within multiple business units of the organization. Maintains accurate and organized documentation, digital filing and reporting on all candidates/applicant tracking initiatives. Ensures job descriptions are created, evaluated and current for all positions prior to recruitment/hire.
• Ensures all regular vacant positions are posted internally and externally, and provides analysis of recruiting processes, employee retention statistics, and other associated HR metrics.
• Responsible for HR headcount budget, new headcount requests, and maintenance of organizational charts for region.
• Conducts regular touch base meetings with store leaders to provide HR strategic workforce updates: reviewing store talent, succession planning, provide management team with coaching recommendations to optimize business performance.
• Works closely and collaboratively with HRBP team to support with implementing new programs and initiatives that impact employee engagement; supports with special projects, initiatives, and goals to enhance the overall employee experience.
• Responsible for the management of the company's annual performance review process and 30/60-day new hire review process. Creates and designs content of the performance reviews in alignment with goals of the company.
• Supports in the development and administration of all other projects, programs, procedures, and guidelines aimed at aligning the workforce with strategic goals of the department and company.

Supervisory Responsibility:

• NO - This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions.

Budget Responsibility:

• YES - Manages HR budget sheet with Compensation Manager for recruiting and hiring processes; assists retail management in monitoring payroll budget for location, controlling overtime and staying within budget for salary; creates and maintains budget for recruitment and associated systems.

Decision Making Responsibility:

• YES - Recruitment and Hiring; Employee Relations / Dispute Resolution

About You:

• At least 5 years of experience in a HR Business Partner role
• Proven HR leadership in multi-unit, high-volume, high-visibility environments
• Background in luxury retail or service-oriented organizations; direct store experience preferred
• Expertise in full recruitment lifecycle across all organizational levels
• Strong capabilities in employee relations, talent development, recruiting, and performance management
• Skilled in building lasting relationships and influencing across all levels of organization
• Solid knowledge of HR policies, employment laws, compliance, and reporting
• Excellent communication, public speaking, and interpersonal skills; adept at coaching and empowering others
• Proficient in HR technology and tools (Excel, PowerPoint, Word, HRIS) for data analysis and presentation
• Demonstrated judgment, critical thinking, and ability to manage multiple priorities under deadlines
• Highly organized, detail-oriented, self-motivated; effective in both independent and team settings
• Business acumen with operational strength
• Kind yet effective leadership marked by humility and compassion
• Comfortable in fast-paced environments with strong prioritization skills
• Bachelor's degree preferred
• Travel for boutique visits required two times per year

The range for this position is $120,000.00 - $135,000.00 annually. Actual rates are determined on the job, location, and individual experience.

We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.

Hermès Benefits Overview:

Hermès is proud to offer a variety of benefits to support the needs of our employees and their families, including:

• Commission and bonus incentives based on sales performance
• Medical, Dental, Vision,
• Life Insurance and Disability
• Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
• Paid Parental leave and transition time
• 401(k) and Roth Retirement plan with company matching and profit sharing
• Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
• Product discount and EAP resources
• Access to Calm App, Health Advocate, Family Building Support and more!