Senior HR Risk Specialist

As a Senior HR Risk Specialist in Capital One’s Global Human Resource Business Risk Office you will be responsible for working with business partners to identify and consult on potential risks to Capital One, applying your risk/process management and analytical skills to drive well-managed risk activities.  If you are curious and eager to learn new things, love problem solving, and have a deep reverence for risk and process management, this may be the role for you!

HR Risk Specialists at Capital One are highly motivated risk and process management professionals with excellent analytical, organizational, and communication skills. As Capital One evolves to meet the ever-changing landscape, so do our risk specialists. A successful risk specialist operates from a foundation of knowledge about the Line of Business with whom they are working, laws/regulations, processes, associated controls, good risk management and risk mitigation practices. They are forward thinking, quick to adapt, and technologically adept.

This individual will support  horizontal risk management. The ideal candidate will be a highly motivated process management professional with excellent problem solving, integrative thinking, prioritization and communication skills.  Additionally, building win-win partnerships with multiple stakeholders both within and outside of the HR Global Risk Office, while adapting to and managing change in a fast-paced, dynamic environment, are default essentials for this role.

Other Responsibilities Include:

• Business Area Contact (BAC) for Human Resource with the Corporate Policy Office.  The BAC is responsible for driving efficient policy management across a Business Area. 

• Addresses day-to-day policy management-related matters for their Business Area and helps identify documentation and policy management issues to be escalated to the proper channels
• Ensures effective policy management workflow under guidance provided by the CPO;
• Coordinates with Vertical Risk Advisors (VRAs),  Document Owners, Managers and in-country VRAs & stakeholders to ensure effective completion of documentation under guidance provided by the CPO
• Reports policy management workflow status to the CPO
• Communicates relevant information from CPO led forums and meetings to affected Business Area stakeholders and coordinates collection of materials for CPO led forums and meetings
• Receives and responds as a single point of contact for CPO policy document queries and concerns.

• (SME) on Human Resources Policy, Standards, and Procedures Management
• Owns submission of Policy and Standards On and Off Cycle renewals with Document Managers, Owners, and Approval Authorities
• Collaborates with Vertical Risk Advisors and business partners  for timely delivery of Policy, Standards &  Procedures updates according to Corporate Policy Office (CPO) standards  (Project, process, risk management, & communications)
• Prepares document owners,  document managers and in-country VRAs for upcoming CPO assessments & manages deliverables with the Lines of Business and Vertical Risk Advisors
• Ownership of Monthly Vessel Policy Newsletter 

• Ownership of the HR Global Policy management and HR Global Risk Office Internal Google site 
• Ownership of Risk Office Local Work Instruction Repository and Annual Review Oversight
• Ensures independent escalation of risk management gaps, issues, and concerns to management;
• Identifies opportunities to improve risk management practices and develops solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience
• Participates in and executes other special projects or assignments for the HR Global Risk Office

Basic Qualifications:  

• High School Diploma, GED or equivalent certification
• At least 1 year of experience in operations, project, process, program, or risk management

Preferred Qualifications:

• Bachelor’s Degree or military experience
• 3+ years of experience in process management
• 3+ years of experience with Business Process Management (BPM)
• 3+ years of experience working in Risk Management
• 3+ years of experience in Human Resources
• 1+ year of experience with Control Management
• 1+ year of experience working in the Agile Team environment
• Strong problem-solving skills
• Strong written and verbal communication skills
• Experience with WDesk

This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location.

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.