Senior GTM AI Enterprise Architect - Commerce or Salesforce

Job Description

Perficient is seeking a commercially minded Senior GTM Solution Architect for our Sales, Service Commerce and/or Salesforce Practice to independently own the client narrative, solution and estimate through origination - from discovery through proof-of-concept and into a delivery-ready scope - within our Solution Shaping career family. This is an AI-led role: we are looking for someone who shapes agentic solutions across the customer lifecycle - sales and revenue operations, customer service and contact center, and digital commerce. We care more about how quickly you learn a new platform than how many you already know.

Responsibilities

Solution Design & Productization:

• Lead the full pre-sales technical cycle for complex, high-value pursuits: discovery sessions, solution design workshops, architecture reviews, executive presentations, and proof-of-concept engagements
• Translate client business problems into scoped, deliverable solutions, with staffing plans, solution estimates, and project assumptions that delivery can execute against without rework
• Lead TCO and business case modeling at a Director level, able to frame the total cost and risk picture of a solution for a CFO or board-level audience, not just a technical one
• Productize what works: identify offerings that can be packaged, priced, and scaled across multiple clients and verticals; develop the accelerators, reference architectures, and pricing models that make repeatability possible

Pre-Sales Leadership & Revenue Accountability:

• Own a personal sales target, co-selling alongside field sellers and remaining accountable for the deals you shape closing, not just for the quality of the proposal
• Carry and manage your sales pipeline with the same discipline a senior seller would: accurate forecasting, stage hygiene, and clear visibility into where deals stand and what they need to close
• Produce RFP responses, SOW scoping, and solution documentation to a standard that both wins the deal and protects Perficient in delivery, with explicit assumptions, bounded scope, and named risks
• Remain lightly billable (4-12 hours per week) on deals you personally shaped, ensuring delivery fidelity to the solution as sold and preserving win-to-delivery credibility, a bounded commitment, not general bench capacity

AI-First Innovation & Solution Growth:

• Leverage AI tools across the pre-sales workflow to accelerate discovery synthesis, proposal generation, architecture documentation, and estimation without compromising the technical credibility that makes this role valuable

Partner Relationships & Thought Leadership:

• Build and maintain strategic relationships with partner sales, engineering, and product teams, serving as Perficient's face in partner conversations that influence deal routing, co-sell priority, and joint GTM planning
• Act as a thought leader internally and externally, evangelizing capability areas at industry events, in client sessions, and in partner forums
• Stay current on the partner ecosystem, market pricing, and competitive positioning in your capability areas, briefing leadership rather than being briefed by them
• Partner with Service Line and GTM leadership on which offerings to invest in, which to sunset, and where Perficient has a credible right to win

Practice Development & Mentorship:

• Mentor L1 and L2 architects on solution design craft, partner ecosystem navigation, and the commercial discipline required to carry a revenue goal
• Build practice IP that outlasts individual engagements: solution playbooks, discovery frameworks, estimation models, and PoC templates the broader team can use and iterate on
• Hold L1 and L2 architects to the same commercial and documentation standards; quality of pre-sales output across the team reflects on this role's leadership

Delivery Fidelity & Governance:

• Ensure fluid transition from pre-sales to delivery; provide architectural guidance through the engagement lifecycle and remain accountable if the solution as delivered diverges from the solution as sold
• Operate within Perficient's billability model with precision; the 4-12 hour weekly commitment on shaped deals is tracked and reported, not a flexible buffer or workaround for general delivery demand

Qualifications

• 10-15+ years of professional experience in cloud, data, enterprise architecture, or a closely adjacent technical discipline, with meaningful time in a professional services or consulting environment
• Proven pre-sales track record: discovery sessions led, architectures documented, SOWs scoped, deals closed, and a sales goal carried, not just contributed to
• Hands-on production delivery history in the capability areas you will represent, verified, not self-assessed
• Experience in solution estimation, staffing plan development, and assumption documentation that delivery teams can execute against
• TCO and business case modeling experience at a level appropriate for CFO or board-level audiences
• Active practitioner-level knowledge of AI tools and how to apply them to accelerate pre-sales workflows without compromising technical credibility
• 3+ years of partner-aligned pre-sales experience (Salesforce, or Commerce focused ecosystem) preferred
• Core stack: Salesforce (Sales Cloud, Service Cloud, Commerce Cloud, Revenue Cloud, Agentforce, Slack), Commercetools, Google CX, Twillo
• At least one production-level agentic AI or Generative AI deployment, PoC-to-production, not PoC-only, preferred
• Experience developing practice IP: reference architectures, solution playbooks, estimation frameworks, or productized offerings preferred
• Industry vertical depth in one or more of: Healthcare, Life Sciences, Financial Services, Retail, Automotive & Manufacturing preferred
• Relevant partner certifications at the Professional or Specialty level (e.g., Google Professional Cloud Architect, AWS Solutions Architect Professional, Microsoft Azure Solutions Architect Expert) preferred
• Prior experience mentoring junior architects in a pre-sales or solution design context preferred
• Possesses a strong understanding of AI capabilities, limitations, and ethical considerations.
• Qualified applicants will reside near one of Perficient's offices
• Demonstrated flexibility to travel as needed to support partner, client, and business priorities

Perficient full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs including billable bonus opportunities. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes Perficient a great place to work.

Disclaimer: The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.

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#Commerce #Salesforce #SolutionArchitect #Presales