Senior Group Sales Manager

Terranea Resort

$90K — $120K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum of three years in hotel sales, especially group and corporate business
  • Proven experience in prospecting and closing business without relying on inbound leads
  • Strong negotiation, communication, and presentation skills
  • Ability to work independently and manage priorities effectively
  • Agile mindset to adapt strategies based on market changes
  • Professional presence with strong relationship-building instincts
  • Understanding of hotel operations and inter-departmental collaboration
  • Preferred experience in urban or boutique hotel environments

Responsibilities

  • Proactively solicit and secure corporate group business through outside sales efforts
  • Identify and pursue new business opportunities via outreach and market intelligence
  • Build and maintain relationships with corporate clients and decision-makers
  • Manage sales inquiries and RFPs, focusing on conversion
  • Prepare customized proposals and pricing strategies aligned with revenue goals
  • Conduct site tours and presentations showcasing the hotel’s value
  • Negotiate group contracts with an understanding of market dynamics
  • Collaborate with internal teams to ensure smooth contract execution
  • Maintain knowledge of market trends and competitor activity
  • Participate in sales planning, forecasting, and account strategy discussions

Benefits

  • Participation in a lucrative and uncapped company incentive plan
  • Group medical, dental, vision, life, and disability benefits
  • Flexible benefit plan for healthcare and dependent care reimbursement
  • Employee assistance program
  • Paid time off, holiday pay, and wellness benefits
  • Participation in a 401(k) plan with a company match
  • Team member free room night program
  • Other property benefits
Full Job Description
Overview

Senior Group Sales Manager

Galleria Park Hotel | San Francisco, California

 

This is not an entry-level role or a first-time seller opportunity. We are looking for a seasoned hotel sales professional with at least three years of hotel sales experience who understands how to strategically prospect, uncover opportunities, build lasting relationships, and close business with confidence. The ideal candidate is agile, resourceful, and energized by the opportunity to pursue new business while representing a boutique urban hotel with pride, creativity, and a strong sense of purpose. This position requires a full-time on-site presence and is not available as a remote opportunity. Because hospitality is rooted in service, teamwork, and real-time support, we consider in-person engagement an essential part of the role.

 

Position Overview

The Group Sales Manager will be responsible for soliciting, developing, and securing corporate group business for Galleria Park Hotel, with a strong emphasis on proactive outbound sales activity. This individual will manage the full sales cycle, from prospecting and lead generation through contract negotiation, turnover, and ongoing account development. Success in this role requires strong business acumen, market awareness, sales discipline, and the ability to build trust with clients while consistently driving revenue.

The ideal candidate understands the demands of hotel group sales and knows how to balance prospecting, client relationship management, and internal collaboration to produce strong results. This role requires someone who can think strategically, move quickly, and remain focused on both short-term wins and long-term account growth.

 

 

Responsibilities

 

Key Responsibilities

 

  • Proactively solicit and secure corporate group business through outside sales efforts, prospecting, networking, lead follow-up, and account development
  • Identify and pursue new business opportunities through direct outreach, inbound lead conversion, third-party lead sources, and local market intelligence
  • Build and maintain strong relationships with corporate clients, meeting planners, intermediaries, and key decision-makers
  • Manage sales inquiries and RFPs with urgency, professionalism, and a strong focus on conversion
  • Prepare and present customized proposals, pricing strategies, and contracts aligned with hotel revenue goals and market strategy
  • Conduct site tours, client visits, sales calls, and presentations that effectively communicate the hotel’s value proposition and competitive advantages
  • Negotiate group contracts and commitments with a strong understanding of need dates, displacement, pattern management, and total account value
  • Collaborate closely with revenue management, operations, and hotel leadership to ensure smart business decisions and a seamless transition from signed contract to execution
  • Maintain strong knowledge of market trends, competitor activity, pace, and demand generators in the San Francisco market
  • Participate in sales action planning, forecasting, pipeline management, and account strategy discussions
  • Represent Galleria Park Hotel and CoralTree Hospitality with professionalism, energy, credibility, and a genuine passion for hospitality

 

Qualifications

What We Are Looking For

 

The successful candidate will bring:

 

  • A minimum of three years with proven experience in hotel sales, with a strong preference for candidates who have directly sold group and corporate group business
  • A track record of prospecting, developing, and closing business rather than relying solely on inbound leads
  • Strong negotiation, communication, and presentation skills
  • The ability to work independently, manage priorities effectively, and stay focused on revenue generation
  • A nimble, agile mindset and the confidence to pivot strategies as market conditions evolve
  • A polished and professional presence with strong relationship-building instincts
  • Understanding of hotel operations and the importance of partnering across departments to deliver an exceptional client and guest experience
  • Experience working in a fast-paced, urban, boutique, or lifestyle hotel environment is strongly preferred

Why This Role Is Special

 

This is an exciting opportunity to join a high-performing hotel with a compelling story, a strong culture, and real market momentum. Galleria Park Hotel is not only a distinctive San Francisco property, but also a proven top performer within CoralTree Hospitality. The person in this role will have the opportunity to sell an award-winning hotel, work alongside a strong leadership team, and make a meaningful impact on the property’s continued success.

We are looking for a seller who is strategic, hungry, and confident, someone who understands the art and discipline of hotel sales and is excited to go after business, win new accounts, and contribute to a winning team.

If you are an experienced hotel sales professional who thrives on relationship-building, prospecting, and driving results, we would love to hear from you.

 

As a valued member of the Galleria Park Hotel team, you'll receive a comprehensive benefits package that includes:

 

  • Participation in a lucrative and uncapped company incentive plan
  • Group medical, dental, vision, life, and disability benefits.
  • Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
  • An employee assistance program.
  • Paid time off, holiday pay and wellness
  • Participation in a 401(k) plan with a company match.
  • Team member free room night program.
  • Other property benefits

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