Senior GL Claims Advocate - PA or TX

About the Role

American Global has an exciting and growing opportunity to join our team as aSeniorGeneral Liability Claim Advocate.This is a highly visible role working with clients, insurance carriers, and ourinternalteam. We are looking to add a passionate, talented individual who will help ourgrowingclaims department deliver exceptional customer service to our clients.

This position can be located near our Berwyn, PA office or Texas offices (Houston/The Woodlands or Dallas/Plano).

KeyResponsibilitiesInclude:

• Support claims team with day-to-day monitoring of claims activities of carriers and third-party administrators

• Facilitate claim reviews with clients and/or insurance carriers when needed

• Partner with client legal counsel on coverage,claimsand strategy for settlement

• Facilitate periodic claim reviews with clients and/or insurance carrier focusing on reserving practices,strategyand resolution

• Analyze claim information for frequency and severity trends andassistclients in implementing risk-management processes and/or connecting them with resources to improve claim outcomes

• Analyze new & existing losses, withfocuson client claim advocacy, including investigation, reserving & litigation management. Developappropriate resolutionplans aimed at bringing claims to satisfactory conclusions based on findings.

• Provide support and training to client insurance and field staff on claims process, investigations, labor law issues, and litigation matters including current case law relative to their claims

• Assistin training of Claims Associates

• Drive and execute the claims onboarding for new American Global accounts and document key discussion points

• Compile and/or approve complete,accurateandtimelysubmissions and deliver to underwriters

• Provide persuasive advocacy on all reservation of rights & denialsin order tomaximize available coverage

• Cultivate local and regional relationships with claim trading partners to support company visibility and credibility in the construction insurance marketplace.

• Maintain ongoing communication withinternal and externalpartners to ensure a high-level of customer service

• Additionalresponsibilities asrequired

Skills & ExperienceThatLeadto Success:

• Minimum7to 10+ years ofexperience direct handling of general liability claims at an insurance carrier, TPA or brokerage

• Bachelors Degree preferred or related work experience

• Proficient understanding of risk transfer methods

• Excellent written and verbal communication skills

• TimeManagement/ Prioritization

• Strong attention to detail

• Demonstrated problem solving, communication and presentationskills

• High levelof professionalism

• Ability to embrace change and innovation as the industry evolves

Additional/Preferred Qualifications:

• Maintain insurance license & CE requirements

• Valid drivers license and reliable transportationrequired

• Ability to travel asrequired, 20% travel expected
• Experience with NY claims handling (New York Labor Law)
• Subcontractor Default (SDI) experience preferred

What You Can ExpectFromUs:

• Comprehensive Benefits Package

• Collaborativeand innovativeenvironment

• Culture of continuous learning and professional development

• Competitive salary package

• 401k withabove-averageemployer matchofup to 5% of your salary

• Leadership training and support

• Work/Life Balance (Summer Fridays, flexible workarrangementsand mental health services)

• Education and Student Loan Assistance