We're looking for a Senior Frontend Engineer to join our Agents engineering pod, part of a combined Growth & Agents organization building the next generation of AI-powered customer communication.This team is responsible for the user experiences behind configurable AI agents across voice, SMS, and email, helping personal injury law firms communicate with clients more effectively through intelligent, multi-channel workflows.
As one of the senior frontend engineers on the team, you'll own technical decisions end-to-end, from shaping ambiguous product ideas through production. You'll partner closely with Product and Design to define entirely new user experiences for AI-powered workflows, influence the direction of the platform, and solve open-ended problems where there isn't always a clear right answer. This is a backfill for a departing senior engineer on a small team with significant ownership and the opportunity to shape both the product and frontend architecture.
What You'll Do- Design and ship user-facing experiences for AI-powered communication agents across voice, SMS, and email.
- Own frontend technical decisions within your scope, from architecture and implementation through production and iteration.
- Partner closely with Product and Design to turn evolving customer needs into intuitive, scalable user experiences.
- Build fast, responsive, and reliable interfaces for real-time AI agent interactions.
- Collaborate closely with backend engineers to deliver seamless end-to-end experiences across our AI communication platform.
What We Look For- A strong track record of shipping customer-facing products from concept to launch, and the ability to clearly explain the technical decisions you made and what you learned.
- Comfortable working through ambiguity and solving problems that don't come with a predefined solution.
- Strong technical depth and the ability to dive into the details of your own work rather than speaking in generalities.
- Experience with React and TypeScript. Experience building AI-powered products, conversational AI, communication platforms, or SMS/compliance systems is an added plus.
- Around 5-8 years of software engineering experience as an individual contributor. We're looking for builders who enjoy owning technical problems rather than pursuing people management.
This is a hybrid role, with an expectation of being in our Toronto office three days per week.
#LI-Hybrid
Benefits & Perks:As part of our total rewards package, we offer attractive benefits and perks to our employees, including:
- Choice of medical, dental, and vision insurance plans for you and your family.
- Additional insurance coverage options for life, accident, or critical illness.
- Flexible paid time off, sick leave, short-term and long-term disability.
- 10 US observed holidays, and Canadian statutory holidays by province.
- A home office stipend.
- 401(k) for US-based employees and RRSP for Canada-based employees.
- Paid parental leave.
- A local in-person meet-up program.
- Hubs in San Francisco and Toronto.
Please note the above benefits & perks are for full-time employees
